SAP Intern_Global Field Business Support Intern_Sydney/Melbourne

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

EXPECTATIONS AND TASKS
In your role as a Global Field Business Support Intern, you will be responsible for the execution of
the end-to-end deal operational process for specific deal motions. This is a central team acting as a
deal support center for SAP Account Executives in the region. The Field Business Support Team
assists, and process deals within the SAP CRM/Harmony system. Supported by your team
members, you will guide deals through the quote-to-booking process. The team is expected to
contribute to revenue growth and profitability by processing sales opportunities for both existing and
net new customers and achieving order targets.

RESPONSIBILITIES
• Responsible for execution of the end-to-end deal operational process / quote-to-cash process for
SAP select deal motions based on complexity and thresholds including RISE.
• Process customer requests for selling deals and completing the required inputs (Harmony/CRM
Opportunities, Quotations, Order Forms).
• Partner with Industry AEs, Premium Suppliers, Cloud Architects (CAA’s), Commercial Finance,
Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support
the sales process to facilitate deal closure.
• Comply with operational procedures e.g., for sales, delivery, financial and legal requirements.
Archiving and maintaining all files and records.
• Provide active quarter-end and year-end close deal support to the sales community to ensure
timely and accurate completion of work deliverables in a dynamically driven environment.
• Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue
Recognition teams in the local market units during the contract drafting and negotiation process.
Verify customer, user and pricing information provided by Account Executives and Pricing teams,
work with Finance, Revenue Recognition teams to prevent revenue deferrals, ensure final
business, and contract terms.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
• Enrolled in the final academic year for Bachelor level
• Extremely detail-oriented, highly organized with excellent problem-solving skills, good at
working with numbers
• Performer & Team Player. Excellent communication, organizational and time management
skills are a must. Ability to multitask, prioritize and solve problems in a dynamic work
environment.
• Good command of Microsoft Office tools including Excel, Word, PowerPoint skills and ability to
conduct data analysis
• Interest in operations, a quick learner who can follow processes and policies in a fast paced enviromnent
• Can commit full time or 4 days in a week for 12 months

WORK EXPERIENCE (preferred But Not Required)
• Background with Sales Operations or Deal Support is an advantage
• Working experience within a shared service center environment
• Experience with Harmony/CRM tool and experience with SAP systems is a plus

WHAT YOU GET FROM US
Success is what you make it. At SAP, we recognize, celebrate efforts and results. We have
established career exploration and skills development programs to help you to make success your
own. A career at SAP can open many doors for you. If you’re searching for a company that’s
dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you
with a strong sense of purpose, and provides a fun, flexible and inclusive work environment –
APPLY NOW.

“This is an SAP global, strategic, paid internship placement that provides students with opportunities to find purpose in their careers.”

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443261 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid