SAP Digital Hub: Solution Advisor Specialist, HCM

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do:

Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulation of how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for a designated solution or product Line of Business. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.

Area 1: Deal Support

The Digital Solution Advisor is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include creating and utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods. Beyond the initial presentations, they will be driving discovery and discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. You will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations.

Area 2: Demand Generation

A Digital Solution Advisor will play a pivotal role in demand generation. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring they're always a step ahead in their outreach and defining a strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores SAP’s unique selling propositions and addresses the core challenges of our target market.

Area 3: Digital Content for customer facing Situations

Their mastery over SAP offerings allows them to not only curate but also innovate digital content for customer-facing situations. By aligning content with advanced solution insights and market trends, they will ensure that SAP’s digital materials are both compelling and strategically positioned to address complex customer scenarios.

Area 4: Leadership

They will have responsibility to learn, teach, and mentor. They will be asked to serve as a go-to person in their domain which includes collaborating with product and solution teams.

What you bring:

• Bachelor's degree (or equivalent) required, MBA or equivalent degree from accredited university preferred.

• Experience in pre-sales or a similar customer-facing role.

• Experience as an HR business partner familiar with HRIS systems is a plus.

• Familiarity with SAP HCM product suite and the broader industry landscape is highly desired, either from implementation or user perspective.

• The candidate should demonstrate an understanding of crafting and delivering compelling product demonstrations, handling technical objections, and collaborating effectively with sales and technical teams.

• Experience in complex sales cycles, fostering innovation in presales methodologies, and driving continuous improvement initiatives is highly desired.

• Exposure to conducting workshops, webinars, and training sessions would be advantageous.

Meet your team:

The NA SAP Digital Hub based out of Alpharetta, GA is one of most exciting and innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. If you are interested in shaping the future of digital transformation, while living in GA, then this role is for you. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Digital Solution Advisors shine doing what they love to do – help people, tell stories, and connect opportunity to a solution.... with PASSION!

This position follows a hybrid work model, requiring in-office attendance three days per week.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 91600-205700USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452779 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid