Digital Solution Advisor Specialist - HCM SuccessFactors

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Spanish & English Speaking

About SAP Digital

SAP Digital is one of the most innovative and customer-centric organizations within SAP, supporting the Customer Success board area across the entire customer lifecycle. Our mission is to deliver scalable, personalized, and high-impact digital engagements that help customers adopt, expand, and realize value from SAP solutions.

We pride ourselves not only on outcomes, but also on living SAP’s values: Build bridges, not silos; embrace differences; keep the promise; stay curious; tell it like it is; and lead with integrity.

Role Overview

As a Digital Solution Advisor Specialist for SAP SuccessFactors, you are a customer-facing HCM solution expert who plays a critical role in driving pipeline, supporting deals, and accelerating cloud adoption across the SAP Human Capital Management portfolio.

You translate customer HR and people strategy challenges into compelling, value-based solution narratives, partnering closely with Sales, VAT, and Customer Success teams. Your focus is on executive-level storytelling, solution discovery, and digital engagement, helping customers modernize HR processes and deliver exceptional employee experiences with SAP SuccessFactors.

Key Responsibilities

1. Deal & Presales Support

• Lead and deliver high-impact digital and virtual solution engagements for SAP SuccessFactors (Core HR, Talent, Employee Experience, Workforce Analytics, etc.)
• Execute and tailor executive-level presentations, demos, and solution walkthroughs aligned to customer business priorities
• Conduct discovery sessions to understand customer HR challenges, transformation goals, and SuccessFactors fit
• Partner with Sales and VAT teams to develop value-based narratives, customer roadmaps, and cloud transition strategies
• Support RFx responses, proposals, and competitive positioning for HCM opportunities
• Contribute to post-sale continuity by supporting smooth handovers and customer success motions

2. Demand Generation & Market Development

• Support digital demand generation initiatives focused on HCM and SuccessFactors
• Collaborate with Marketing and DG teams to refine targeted, persona-driven content for HR decision-makers
• Participate in webinars, virtual events, and campaigns to increase pipeline and market awareness

3. Digital Content & Assets

• Contribute to the creation and continuous improvement of SuccessFactors-specific digital assets, presentations, demos, and storytelling materials
• Maintain and curate solution content libraries to enable scalable, low-touch customer engagements
• Ensure content reflects latest product capabilities, customer success stories, and industry trends

4. Sales Enablement

• Support sales enablement through training materials, solution guides, and best practices
• Act as a trusted HCM solution advisor for sales teams, helping them navigate customer conversations with confidence
• Share feedback from the field to continuously improve messaging and solution positioning

Experience & Qualifications

Required

• Bachelor’s degree (or equivalent) in Business, HR, Information Systems, or a related field
• 2+ years of experience in presales, solution advisory, consulting, or customer-facing roles
  (or 4+ years in relevant HR technology / SaaS environments)
• Solid understanding of HCM processes (Core HR, Talent, Performance, Learning, Employee Experience)
• Experience with cloud-based SaaS solutions in a B2B environment
• Strong presentation, storytelling, and stakeholder engagement skills
• Comfortable delivering virtual and digital engagements using modern collaboration tools

Nice to Have

• Hands-on experience with SAP SuccessFactors
• Exposure to HR digital transformation programs
• Understanding of people analytics, workforce planning, or employee experience trends
• Experience working with enterprise or mid-market customers

Language Requirements

• Fluent in Spanish and English (mandatory)
• Additional European languages are a plus

Why Join SAP Digital?

• Be part of a high-visibility, high-impact global team
• Work at the forefront of HR cloud transformation
• Continuous learning, enablement, and career growth within SAP
• Collaborative, inclusive, and purpose-driven culture

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451021 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid