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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data. All internals must have Manager’s approval to transfer.

Position Overview

We are looking for an experienced SAP Basis Automation & AI Engineer with experience in SAP Basis administration, automation, and Linux/Unix environments. The ideal candidate combines strong hands-on SAP Basis expertise with a passion for automation and emerging technologies. This role will focus on automating repetitive SAP Basis activities, reducing manual intervention, improving operational efficiency, and leveraging Ansible, Python, Linux shell scripting, and AI tools to modernize SAP operations. The successful candidate will also be a strong team player who enjoys sharing knowledge, collaborating with others, and helping team members develop their technical skills.

Key Responsibilities

• Design, develop, implement, and maintain automation solutions for SAP Basis operations.
• Identify repetitive, manual, and error-prone SAP Basis tasks and develop automation to minimize human intervention.
• Develop and maintain Ansible playbooks, roles, modules, and automation workflows for SAP environments.
• Develop robust Linux/Unix shell scripts to automate SAP administration, system health checks, monitoring, maintenance, deployments, housekeeping, and operational activities.
• Use Python to develop automation tools, scripts, utilities, integrations, and APIs.
• Make extensive use of Linux shell scripting such as Bash to automate complex SAP Basis and operating-system-level tasks.
• Design reusable shell scripts that can be integrated with Ansible and other enterprise automation frameworks.
• Troubleshoot and optimize Linux-based automation and scripting solutions.
• Explore and apply AI and Generative AI tools to improve SAP operations, troubleshooting, monitoring, documentation, scripting, and automation.
• Investigate opportunities to use AI-assisted solutions to reduce operational effort and improve the speed and consistency of SAP support.
• Automate activities such as SAP system health checks; System monitoring and validation; Start/stop procedures; Log analysis; Housekeeping; File-system checks and management; SAP parameter and configuration checks; Routine maintenance activities; System availability checks; Reporting and operational dashboards; and Repetitive troubleshooting and remediation activities
• Work closely with SAP Basis engineers and other IT teams to identify and prioritize automation opportunities.
• Develop reusable automation components and establish automation standards and best practices.
• Maintain source code and automation assets using Git or other version-control systems.
• Troubleshoot SAP, Linux, scripting, and automation-related issues.
• Document automation solutions, scripts, processes, and operational procedures.
• Actively share technical knowledge and best practices with team members.
• Mentor and assist colleagues in learning SAP Basis, Linux scripting, Ansible, Python, and automation technologies.
• Participate in continuous improvement initiatives and identify new opportunities to reduce manual operational effort.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 5+ years of professional experience in SAP Basis administration and operations.
• Strong hands-on experience with SAP Basis in enterprise environments.
• Strong experience working with Linux/Unix operating systems.
• Strong Linux shell scripting experience, particularly Bash.
• Demonstrated ability to write, maintain, troubleshoot, and optimize complex Linux shell scripts.
• Experience using shell scripting to automate SAP Basis and operating-system-level activities.
• Hands-on experience with Ansible, including playbooks, roles, variables, handlers, and automation workflows.
• Good programming and scripting experience with Python.
• Experience integrating Linux shell scripts, Python, and Ansible to build end-to-end automation solutions.
• Understanding of SAP system architecture, administration, monitoring, troubleshooting, and operational processes.
• Experience working with APIs and system integrations.
• Familiarity with AI tools and Generative AI, particularly their application to software development, scripting, troubleshooting, and IT automation.
• Strong analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Demonstrated willingness to share knowledge, mentor colleagues, and learn new technologies.

Preferred Qualifications

• Experience developing automation specifically for SAP Basis operations.
• Strong experience with Bash/Linux shell scripting in large enterprise environments.
• Experience with SAP HANA administration.
• Experience with SAP system installations, upgrades, patching, migrations, monitoring, and maintenance.
• Experience integrating SAP automation with enterprise monitoring, ITSM, and infrastructure platforms.
• Experience with Git/GitLab/GitHub or other source-control platforms.
• Knowledge of CI/CD and DevOps practices.
• Experience with Infrastructure as Code (IaC) concepts.
• Experience working with cloud environments such as AWS, Microsoft Azure, or Google Cloud.
• Experience using AI-assisted development tools such as Generative AI coding assistants.
• Experience developing reusable automation frameworks rather than one-time scripts.
• Experience with REST APIs and integrating different enterprise platforms.
• Familiarity with security and best practices for automation credentials and privileged access.

Technical Skills

• SAP Basis
• SAP HANA
• SAP system administration
• SAP monitoring and troubleshooting
• SAP system maintenance and operations

Linux & Shell Scripting — Core Requirement

• Linux/Unix administration
• Bash scripting
• Linux shell scripting
• Process and service management
• File-system and log management
• System monitoring and troubleshooting
• Cron/job scheduling
• OS-level automation
• Integration of shell scripts with Ansible and Python

Automation & Programming

• Ansible
• Python
• Linux Shell/Bash
• REST APIs
• Automation frameworks
• Git/version control

AI & Emerging Technology

• Generative AI
• AI-assisted development
• AI tools for troubleshooting and automation
• Intelligent automation
• AI-assisted scripting and documentation

DevOps & Infrastructure

• CI/CD
• DevOps practices
• Infrastructure as Code
• Cloud technologies
• Enterprise monitoring and ITSM integration

Soft Skills

• Strong team collaboration
• Excellent communication
• Knowledge sharing
• Mentoring and coaching
• Problem solving
• Continuous learning
• Ability to work independently while contributing effectively to a team
• Curiosity and willingness to experiment with new technologies
• Ability to explain technical concepts clearly to other team members

What Success Looks Like

Success in this role means significantly reducing the amount of manual and repetitive work performed by SAP Basis engineers through reliable, scalable, and reusable automation.

The engineer will combine SAP Basis knowledge, Linux shell scripting, Ansible, Python, and AI technologies to build automation that improves operational efficiency, consistency, and reliability.

Beyond individual automation projects, this person will help establish a culture of automation and knowledge sharing within the SAP Basis organization, enabling team members to learn new technologies and continuously improve the way SAP environments are managed.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 131000-271600USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 459989 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid