Sales Ops Business Enablement Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About the Role

SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.

What You’ll Do

• Curate reusable, modular, or contextualized digital assets to support various outbound demand generation, deal support, and customer success activities. Ensure alignment with business priorities
• Collaborate with Marketing, Presales, LoBs, and other content providers to identify and tailor digital content to Region/LOB/industry needs, specific segments/Accounts/Opportunities, and outbound DG campaigns. Oversee localization/translation efforts.
• Provide feedback to support improvement across content supply chain
• Measure the adoption of digital content against agreed objectives. Execute user enablement activities and regularly report progress and impact to executive sponsors
• Promote best practices to elevate the digital DNA within SAP and its partner ecosystem. Drive the embedding of digital practices into customer engagement and selling motions
• Lead or actively support innovative digital asset-related initiatives aimed at enhancing the customer digital experience, driving automation, and making content self-service and easy to consume

What You Bring

• Bachelor or equivalent business experience
• Minimum 3 years' experience in Demand Generation or Inside Sales environment preferably Telemarketing experience, specifically high-volume phone-centric work
• Ability to work in high volume activity working environments, involving phone and a CRM / contact management system
• Excellent communication skills, able to craft strong stories and messages
• Fluency in English and local language

Meet your Team

The Digital Assets Content Curation team is responsible for keeping a pulse on industry trends, customer preferences and changes in the sales landscape by collaborating with regional teams and subject matter experts.As a Digital Content Curation Specialist, you will work on the team that drives seamless E2E customer buying experiences via digital content, improve business outcomes and deal velocity by localizing and making reusable content accessible. You will also be responsible for providing a content strategy and governance system to drive a united SAP narrative.

#SAPInternalT2

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 453944 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid