Regional Solution Lead for Success Plans

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We are now hiring a Regional Solution Lead for Success Plans with a strong Premium Engagement background for EMEA ONE.

What you bring

• The ideal candidate for the solutioning lead role should have a background in solutioning and project management. This could mean having extensive experience in Premium Engagements as a Technical Quality Manager or Backoffice lead.
• You should have extensive hands-on experience in SAP Premium Engagement service planning (3+ years), with a strong understanding of the SAP business suite across multiple industry sectors.
• Knowledge of SAP Premium Engagements is required, and familiarity with SAP Success Plans and/or SAP Preferred Success services is an advantage
• Familiarity with SAP Activate methodology, Enterprise Architecture Methodology, and SAP tools such as SAP Signavio and Readiness Check would be advantageous.
• Fluency in English is a must. Experience in the EMEA region or knowledge of languages such as Spanish, Portuguese Turkish, French or Dutch would also be advantageous.

PERSONAL ATTRIBUTES

• Effective communication skills
• Entrepreneur type of skill: Flexible, self-driven, pragmatic and result oriented.
• Commercial acumen
• Team leader, who can collaborate with both sales and pre-sales

What you’ll build

As a Solution Lead in the EMEA ONE Solutioning Center, you will:

• Be a main contact for clients to understand their business context, IT infrastructure, and business and technical needs and how these fit into our new portfolio.
• Organize and oversee the development of service plans based on entitlements and premium services from the Success Plans
• Advise and guide stakeholders during the sales cycle on best approach and best fit of the Success Plans in line with SAP Business Rules.
• Collaborate closely with the solutioning team, bid manager, project manager, and MU stakeholders.
• Represent the Solutioning Center in customer or Market Unit meetings.

KEY AREAS OF RESPONSIBILITY

Success Plan solutioning:

• Coordinating and overseeing the entire solutioning process, including the planning and approach
• Design of the service plan (Max Success Plan) for effort estimation with consultation of subject matter experts where required and providing any supporting documentation necessary
• A solutioning lead, first focus on understanding the customer, the current environment, existing artifacts and complexity of the requirements to draft the right technical and functional scope to build the relevant service plan.
• Making sure the proposed solution aligns with SAP's innovation strategy, such as clean core and business AI.
• Conducting workshops with the customer to define processes and agree on the services proposed.
• Ensuring the overall service proposal is consistent, and that effort estimations and timelines are complete.
• Reporting progress and status of the solutioning engagement to the Market Unit Bid Manager and Solutioning Center.

Improving capabilities

• Continuous upskilling on new SAP solutions
• Continuous upskilling on new methods and tools (Success Plan transition simulator, Max Success Plan quick estimators and engagement sizer…)
• Take ownership of one or more internal improvement projects

Where you belong

The EMEA ONE Solutioning Center is the regional organization for EMEA (from the Nordics to South Africa) that supports Market Units (MU) in making service selling more efficient and successful. The Solutioning Center's lead for Success Plans (formally Premium Engagement) is involved in effort estimates and engagement transitioning for Net New customers and/or current SAP customers by positioning our new Success Plan portfolio.

The EMEA ONE Solutioning Center is committed to developing top talent. Our team members enhance their leadership abilities and expand their expertise in the full SAP portfolio. They become experts in solutioning, gain insight into the bid process, commercials, and sales, and build strong personal networks with SAP experts and key stakeholders.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447415 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid