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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Principal Business Process Consultant based in Austria. In this senior role, you will lead enterprise HR transformations, guide clients through SuccessFactors implementations, and drive the adoption of AI-powered HR solutions.

Requirements

  • 5+ years of experience in Human Capital Management (HCM).
  • Certified in SuccessFactors Employee Central with a track record as a lead consultant.
  • Experience with Time Management, other SuccessFactors modules, or SmartRecruiters is a strong plus.
  • Understanding of AI capabilities in SuccessFactors and context engineering.
  • Fluent in both German and English.
  • No specific degree requirement stated.

Skills & Responsibilities

  • SuccessFactors Employee Central: Lead full lifecycle implementations and design solutions to improve customer HR outcomes.
  • AI Capabilities & Adoption: Advise clients on activating AI-powered features, agentic AI, and autonomous enterprise models.
  • Business Process Analysis: Map requirements to solution capabilities and configure business process automation across technological solutions.
  • Stakeholder Management: Manage senior stakeholders with confidence using strong business acumen and emotional intelligence.
  • Mentorship: Mentor near-shore and off-shore consultants as part of cross-border project teams.
  • Potential transition routes: People from Senior HR IT Project Manager or HCM Solution Architect roles may bring deep configuration and project leadership skills, alongside meeting mandatory consulting and SuccessFactors experience requirements.

Job description

Company Description

Join an inclusive, global community. Expect supportive leaders, cross-functional collaboration, and continuous learning through academies, certifications, mentoring, and flexible ways of working. Diverse perspectives are how we win.

Job Description

What You Bring

You bring five or more years of experience in Human Capital Management (HCM), certified in SuccessFactors Employee Central with a track record of leading implementations as a lead consultant. Experience with Time Management, other SuccessFactors modules, or Smart Recruiters strengthens your application. You understand the AI capabilities in SuccessFactors — including agentic AI day-to-day practice and AI adoption capability — and how they shift HR from transactional to autonomous operations. Your ability to apply AI output quality assurance and context engineering to real client scenarios sets your work apart.

You combine strategic thinking and strong business acumen with the emotional intelligence and influencing skills needed to manage senior stakeholders with confidence. Complex problem solving comes naturally to you, and you connect technology investments with a compelling customer value proposition. Your German and English are fluent.

What You Build

You design, implement, and orchestrate services and solutions that improve customer outcomes — owning plans, quality, risk, and measurable impact across projects and programs. You serve as the main client contact through the full implementation lifecycle, planning workshops, leading root cause analysis, and driving delivery to go-live.

A key part of your work is advising clients on how to activate and adopt AI-powered features within SuccessFactors — leveraging AI-assisted automation and prototyping to automate decisions, reduce manual HR processes, and move toward an autonomous enterprise model. You apply business process analysis to map requirements to solution capabilities, use scenario testing to validate outcomes, and configure business process automation across technological solutions. You lead AI-workforce transformation planning efforts that help large enterprises rethink how people and intelligent systems work together, and mentor near-shore and off-shore consultants as part of cross-border project teams.

Where You Belong

This team is part of SAP's Global Customer Services and Delivery. The work focuses on enterprise HR transformation for large clients across the region — increasingly built on intelligent, AI-embedded processes that reduce manual effort and improve people decisions at scale. You own your client engagements, work alongside skilled consultants, and travel on-site as needed. Your base is Austria, and the role has reach across Europe and beyond.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Principal Business Process Consultant - SuccessFactors / SmartRecruiters - Austria

Austria, Vienna

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