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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Partner Management Senior Specialist in Shanghai, CN. This is a Regular Full Time, hybrid professional role focused on driving indirect revenue and managing end-to-end relationships with strategic Seller partners across the SAP cloud portfolio.

Requirements

  • Advanced technical or business skills with several years of increasing responsibility
  • Proven acumen in cultivating and developing lasting customer and partner relations
  • Ability to work independently and resolve complex cross-functional or cross-country issues
  • No specific degree or minimum years of experience explicitly mandated in the posting

Skills & Responsibilities

  • Partner relationship management: Act as a strategic thought leader to manage end-to-end partner relationships and drive partner autonomy.
  • Business planning: Conduct disciplined joint business planning processes to expand the partner's business with SAP.
  • Sales coaching: Guide partners on the sales landscape, owning sales performance and pipeline development.
  • Cloud solutions advocacy: Evangelize SAP cloud opportunities and coordinate joint marketing and demand generation efforts.
  • Potential transition routes: People from Account Management, Business Development, or Channel Sales roles may bring strong relationship-building and commercial skills, alongside meeting the required professional experience.

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Partner Ecosystem Management

Responsible for revenue generation through permanently assigned Seller partners, achieving desired revenue and profitability objectives for both partner and SAP.Act as a strategic thought leader and orchestrator of the Seller partner relationship end-to-end, including key engagement activities with all stakeholders. One face proxy to one or few actively managed partners across the entire partner lifecycle, with the goal of growing the partner’s SAP’s business and investment into their SAP practice across the SAP solution portfolio.

Core tasks may include:

  • Ensuring exceptional partner experience through all partner engagements with SAP
  • Conducting a disciplined joint business planning process to expand the partner’s business with SAP, including a multi-year mid-term focused development plan
  • Assisting partner in building transformational plans to differentiate themselves in the market and maximize creating customer lifetime value
  • Evangelizing SAP opportunities (i.e. new product, new solutions area) in financial terms including potential revenue, required partner investment, break-even, and return on investment to gain partner adoption, mainly focusing on extending the partner's sweet spot
  • Coordinating joint marketing and business development efforts with partner, including effective partner-led demand generation tactics
  • Focusing on partner readiness; supporting partner with becoming a self-sufficient, autonomous cloud solution Seller
  • Identifying areas of improvement on observed competency gaps of managed partner(s) and proactively developing cloud-ready partner capabilities including presales, sales and post sales, with the right-fit partner delivery capacity
  • Leveraging the ecosystem to provide thought leadership into the market to showcase the SAP difference and grow SAP’s competitive advantage

Key Responsibilities
include but are not limited to

  • Develop and maintain a multi-year Partner business development plan, focusing on the Customer Value Journey to maximize Customer Lifetime Value.
  • Create and execute an ambitious yet realistic business plan, ensuring Partners deliver on planned commitments.
  • Drive indirect business by focusing on Partner’s demand generation, sales, and post-sales support activities across SAP’s portfolio.
  • Manage the Partner relationship end-to-end, serving as a trusted advisor and supporting Partner autonomy.
  • Coach and guide Partners on the sales landscape, owning sales performance and pipeline development.

T3 (Senior)

​Accountability

  • responsible for delivery of outcome of assigned projects or areas of responsibility
  • internally recognized senior on complex technical and business matters
  • works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
  • collaborates in devising long-term concepts
  • may include team lead or supervisory responsibilities

Complexity

  • contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
  • works independently on topics while setting priorities having sole responsibility
  • provides regular project status and updates
  • decisions/solutions can enhance essentially current and future design and strategy
  • enhance complex systems & processes

Experience

  • advanced technical or business skills and special knowledge in one / several areas
  • individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
  • typically several years experience with increasing amount of responsibility

Communication

  • builds and maintains partnerships with internal and external customers and partners
  • contributes actively to build common ground for cooperation
  • communicates clear and conveying processes & policies in a way that others can understand
  • communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449621 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Apply now
SAP

Partner Management Senior Specialist - SH

Shanghai
Hybrid

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