Partner Engagement Manager

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

We are hiring a Partner Delivery Management Expert

We are seeking an experienced Partner Delivery Management Expert to drive customer success by enabling high-quality SAP software deployments through our partner ecosystem. This role is critical to ensuring delivery excellence, strong partner relationships, and successful cloud adoption aligned with SAP strategy.

Key responsibilities

• Act as the central post-sales advisor for partners, owning delivery quality and partner relationships
• Coordinate SAP stakeholders across Customer Engagement, Services, Product Engineering, and other teams
• Lead annual partner business planning including go-lives, capacity, certifications, and enablement
• Guide partners on RISE with SAP, Clean Core principles, and SAP Activate methodology
• Monitor partner readiness, delivery health, KPIs, and initiate corrective actions where required
• Drive partner enablement by identifying competency gaps and recommending targeted training
• Conduct Quarterly Business Reviews and manage delivery escalations
• Identify short- and long-term opportunities for partner and business growth in collaboration with Partner Business Managers

What we are looking for

• 10+ years of experience in the software industry or partner-facing roles such as consulting or partner management
• Strong SAP knowledge, including cloud delivery models and SAP delivery methodologies
• Proven experience working with partner ecosystems and system integrators
• Solid understanding of ERP project management and governance
• Excellent communication, analytical, and stakeholder management skills
• Ability to manage multiple priorities and work effectively with cross-functional teams
• Fluency in Arabic, French, and English is essential

Why join us

• Play a strategic role in driving partner success and customer outcomes
• Work at the center of SAP’s cloud and intelligent enterprise strategy
• Collaborate with global teams and leading system integrators

Apply now to help shape the future of SAP partner delivery and customer success.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444486 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid