IT Technology Services Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary:

We, the global unit CPIT A2C Digital Portals in the Corporate Processes & Information Technology (CPIT) organization in the Strategy & Operations board area, strive to provide and evolve a superior experience for some of SAP’s customer-facing websites.

Within CPIT A2C Digital Portals, we are building all applications and services that comprise the SAP Community platform (https://community.sap.com), one of the largest enterprise communities in the world. Our mission is to provide a seamless, engaging, and high-quality user experience for professionals to share knowledge, solve problems, and grow their expertise. We operate within a dynamic and collaborative environment, leveraging modern technologies to deliver cutting-edge solutions.

THE ROLE

In this role, you will take shared ownership of the technical product delivery for the SAP Community platform and its supporting applications. You will work closely with fellow Product Owners, the business product team, stakeholders, UX, and engineering to shape the platform roadmap and deliver features that continuously improve the experience for millions of SAP Community users.

Role Requirements:

• Act as a technical Product Owner for the SAP Community platform and its supporting applications, working in close partnership with the business product team.

• Translate business requirements into well-structured user stories, acceptance criteria, and a prioritized backlog that guides the Scrum team’s work.

• Collaborate with engineering, UX, and architecture teams to design scalable, secure, and maintainable solutions that align with SAP’s technical standards.

• Engage with stakeholders across SAP to gather input, clarify requirements, and ensure alignment between business needs and technical feasibility.

• Drive sprint planning, backlog refinement, and review sessions, ensuring transparency, clarity, and effective collaboration.

• Monitor platform health, performance, and technical debt, and proactively identify areas for improvement.

• Support release planning and coordination with internal and external partners, ensuring smooth deployment processes.

• Contribute to the product roadmap by providing input on technical opportunities, risks, and innovation potential.

• Ensure compliance with SAP-wide guidelines, security policies, and regulatory requirements (e.g., GDPR, DSA).

• Represent the product perspective in cross-team initiatives, architectural discussions, and vendor engagements.

Preferred skills

• University degree in Computer Science, Information Systems, Engineering, or a related field.

• Handson experience with Agile/Scrum practices, including backlog management, refinement, and sprint planning.

• Excellent communication and stakeholder management skills, especially in cross-functional and international environments.

• Solid grasp of UX principles, user journeys, and data-driven decision-making.

• Ability to translate complex business needs into clear technical requirements and actionable backlog items.

• Strong understanding of modern web platforms and community or content-driven ecosystems.

• Experience working with SaaS platforms, collaborating with external vendors, and assessing technical integration options.

• Analytical mindset, with the ability to evaluate metrics, platform health, and user feedback to guide decisions.

• Familiarity with SAP technologies, especially SAP BTP, identity services, and integration patterns.

• Understanding of platform security, compliance, and data privacy (e.g., GDPR, DSA).

LANGUAGE SKILLS

• English (advanced/fluent written & spoken)

WORK EXPERIENCE

• 2–4 years of experience in an IT, product, or project-related role

• Experience contributing to web platforms, SaaS solutions, or community/content-driven applications.

• Practical experience in requirements analysis, translating business needs into technical deliverables, or coordinating delivery in an Agile setup.

• Demonstrated ability to work with cross-functional teams (engineering, UX, business stakeholders) in an international or distributed environment.

• Exposure to cloud technologies, integrations, or platform operations is an advantage.

LOCATION

Timisoara, Romania

EXPECTED TRAVEL

0 – 10%

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442525 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid