IT Business Services PrincipalConsultant

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary:

Agentic AI Training Content and Delivery Expert (SAP CPIT Customer & Partner)

The SAP CPIT C&P Agentic AI Training Content and Delivery Expert is responsible for creating and delivering practical enablement materials that help teams adopt agentic AI in their day-to-day work.

The role focuses on turning agentic AI concepts, patterns, and frameworks into clear, usable training content and delivering that content in formats that support real learning and application. The emphasis is on hands-on enablement, role-relevant materials, and practical delivery support.

The Role:

Create Practical Agentic AI Training Content

• Develop clear, hands-on enablement materials for agentic AI topics
• Translate frameworks, tools, and delivery patterns into practical learning content
• Create role-relevant assets such as slide decks, walkthroughs, demos, quick guides, and reusable examples
• Maintain and update materials as frameworks and practices evolve

Deliver Training and Enablement Sessions

• Deliver enablement sessions such as trainings, workshops, demos, and knowledge-transfer formats
• Support hands-on learning by guiding teams through applied examples and concrete usage patterns
• Adapt delivery based on audience type, maturity, and role context

Support Learning by Doing

• Help teams apply training content in practical settings
• Contribute examples, reference implementations, and structured enablement formats that improve learning uptake
• Reinforce adoption through repeatable delivery patterns and reusable assets

Collaborate with Relevant Stakeholders

• Work with enablement leads, architects, SMEs, and delivery teams to gather input for training content
• Align materials with approved frameworks, standards, and technical direction
• Provide feedback on content gaps, training needs, and areas where teams require additional support

Contribute to Continuous Improvement

• Collect feedback from training sessions and refine materials accordingly
• Help identify recurring enablement needs and content priorities
• Support the evolution of the training catalog through practical field input

Role Requirements:

Strong Content Creation Skills

• Ability to create clear, high-quality technical learning materials from complex topics
• Experience structuring content into practical and easy-to-consume formats
• Strong written communication and instructional clarity
• node.js, cloud (BTP and SAP CAP nice to have), Cloud Foundry, Kubernetes, Java Script, D/HTML
• QA specific knowledge
• Agentic co-development
• Software development best practices and common pitfalls
• Demonstrated ability to mentor other technicals and non-technicals

Hands-On Technical Credibility

• Solid practical understanding of agentic AI concepts, tools, and workflows
• Ability to translate technical topics into concrete, teachable guidance
• Credibility with technical audiences through practical understanding, not only theory

Training and Delivery Capability

• Experience delivering trainings, workshops, demos, or enablement sessions
• Ability to engage audiences and explain complex concepts in an understandable way
• Comfort facilitating applied learning, not just presenting slides

Execution and Reliability

• Self-reliant, structured, and able to work hands-on
• Comfortable producing content from scratch and iterating based on feedback
• Pragmatic and delivery-oriented

Nice to Have

• Experience in internal technical enablement or learning programs
• Familiarity with enterprise AI tooling, frameworks, or developer enablement
• Experience creating training materials for technical and semi-technical audiences

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449945 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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