Internship - AI Developer (IT Customer Experience)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As an AI Developer Intern, you will work alongside our engineering team to help build and improve AI-driven features for our customer portal. This is a great opportunity to gain hands-on experience with real-world AI applications, learn from experienced developers, and contribute meaningfully to a product used by real customers.

You'll get exposure to the full development lifecycle — from experimenting with models and prototyping features, to testing and shipping improvements — while receiving mentorship from senior engineers on our team.

What you’ll do

• Research, test, and evaluate new AI tools, libraries, and APIs to assess their fit for our customer portal — before they're considered for integration

• Build proof-of-concepts (PoCs) to validate ideas, test feasibility, and demonstrate potential features to the team

• Assist in developing and testing AI-powered features for the customer portal

• Write and debug code under the guidance of senior developers

• Help evaluate and fine-tune AI models or integrate third-party AI APIs

• Participate in code reviews, stand-ups, and planning discussions

• Document your work and learnings as you go

What we’re looking for

• Education: Currently pursuing a degree in Computer Science, AI/ML, or a related field

• Skills & Experience:

• Familiarity with Python (or another relevant language) and basic understanding of AI/ML concepts

• Curiosity and eagerness to learn — prior professional experience isn't required

• Comfortable working independently on research/PoC work, as well as collaboratively with the team

• Strong documentation habits — you can clearly explain what you tried and what you learned

• Bonus: any personal projects, coursework, or experimentation with LLMs, ML frameworks (e.g., PyTorch, TensorFlow), or AI APIs

• Collaboration & Communication: Effective collaboration and communication skills for working within a cross-functional Agile Scrum team in English.

• Problem-Solving: Excellent problem-solving abilities

Meet your team

SAP Customer Portals is responsible to define and implement SAP’s customer & partner portal SAP for Me. SAP for Me is one of the three main digital access points to SAP. In this context SAP for Me is the digital companion for all customers and partners to efficiently manage all their tasks and get insights in all their data related to their SAP collaboration.

The Customer Portals team has about 50 employees located in Germany, China and Romania. We are using cutting edge technologies and managing the agile scrum teams with the SAFe methodology.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 457835 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

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