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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as an HR Service Associate with French in a limited full-time, hybrid graduate role based in Prague 5, CZ. Shape your career by supporting global employees through ticketing, email, chat, and phone, while collaborating on innovative HR automation projects.

Requirements

  • Proficiency in English and French
  • No prior HR experience required
  • Strong problem-solving and research skills
  • Curiosity and a desire to learn new technologies
  • No specific degree or minimum years of experience stated in the posting

Skills & Responsibilities

  • Communication and Support: Handle HR questions via ticketing, email, chat, and phone to deliver prompt assistance to global employees.
  • Research and Information Management: Research answers in the knowledge database and collaborate with other HR teams to keep documentation up-to-date.
  • Project Involvement: Engage in cross-functional HR projects involving process and technical innovations like robotics, automation, and chatbots.
  • Potential transition routes: People from customer service or administrative support roles may bring strong communication and problem-solving skills, alongside meeting the language and collaboration requirements.

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

Are you fluent in English and French and are you looking to start an exciting HR career? Become an HR Associate in the HRdirect team! In HRdirect, you will be a part of our dynamic, fun, international team that is ready to support you.

Day-to-day tasks will include:

  • Handling HR questions via a ticketing system, email, chat and on the phone
  • Researching answers in our Knowledge Database
  • You will ensure the Database is up-to-date by collaborating with other HR teams
  • In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots

What you bring

In this paid role previous HR experience is not required, you just need to:

  • Be proficient in English and French
  • Strive to help others
  • Enjoy solving problems by researching information
  • Be responsive, own your task and follow through
  • Be curious and thirsty to learn, think outside the box
  • Aim to simplify, question the established
  • Take pleasure in learning new technology

Meet your team

Serving as a first point of contact, the global HRdirect team consists of 90+ employees, processing HR queries from all SAP employees worldwide. By joining HR at SAP, you will find a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations, and one motivated global team working together towards shared goals.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458599 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

Apply now
SAP

HR Service Associate with French (limited full-time)

Prague
Hybrid

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