
Company Description
At SAP, you'll belong to a diverse, international community that learns fast, shares openly, and celebrates impact. You'll have access to global peers, modern tools, and development pathways-so your ideas travel and your career grows. Expect mentoring, rotations, and certifications that build your craft quickly.
Job Description
APAC Service Delivery Hub Commercial Business Partner - Finance Specialist
What you'll do:
Business Management
Ensure that forecasted deals are processed
Serve as a valued Business Partner to the Sales teams in supporting customer requests and helping to minimize complexity for both Sales and the customer
Target delivery of final outcomes with a focus on execution
Mitigate any over-complicated processes with simple and efficient solutions (and recommend/drive process
improvement moving forward)
Build long-term business relationships with Sales teams and support business to focus beyond maximizing shortterm revenue achievement
Deal Structuring
Advise the Account Executives on the standards for pricing, revenue recognition, compliance, contracting topics, other applicable SAP guidelines and policies (i.e. RCM, EHF, and others), and providing information when requested, plus, reviewing and commenting on deal structures
Analyze the historical situation with customers, be capable of providing a preview of the potential pitfalls and
issues for every particular business case, timely communication and follow up with the sales organization about any new facts or potential topics that may potentially affect the deal and/or contract with the Customer
Proactively include and orchestrate the best resources from various teams to shape and review deals
Guide colleagues through the various internal processes and try to minimize touchpoints wherever possible (inconjunction with the CBP for Services)
Advise the Account Executives on possible pre-approved changes to the specific contractual clauses
When needed, participate in customer meetings (in person & virtual) to match customer's requirements with deal support guidelines in the best interest of the customer and SAP
Deal Approval
Guide the Account Executives on DoA and approval processes
Check the completeness and accuracy of, and approve, respective CPQ quotations
Ensure that deals are approved in the proper manner and timeline according to internal deal approval processes and procedures. Take decisions and ownership for the deals assigned to you
Contract Drafting
Create and ensure that the terms and conditions within our contracting documents (order forms, termination
agreements, etc.) are in accordance with the approved CPQ quotation
Secure the approval of contract terms per DoA and release the contract to Account Executives
Engage the Field Legal team for second-level support for deep redlining
Ensure the contract is signed by relevant authorized signatories on SAP's side
Ensure there are no contract alterations after the return of the contract from the Customer
Order-to-Invoice Support
Release the contract for booking (On-Premise)
Support booking-related clarification requests
What you bring:
At least 7+ years of professional experience within Finance, Legal, Operations or a similar role related to cloud business
Work experience within a Shared Services Center is a plus
Work experience within a global/virtual team is a plus
Any experience with contracting and/or connected legal topics is a big plus
EDUCATION AND QUALIFICATION
Bachelor's degree in Accounting/Finance/Law or related business background is an advantage but not mandatory
Excellent communication skill is a must
Extremely detail-oriented, organized and with strong follow-up skills
Ability to multitask, prioritize and solve problems with little direct supervision
Good command of MS Office (Excel, Word, and Outlook)
Experience with SAP systems is a plus
Demonstrated interest in or active use of AI tools in a professional setting is strongly preferred
Meet the Team:
The Team supports and processes small customers, midmarket enterprises or large corporations. The full product portfolio of SAP software is our daily business, no matter if it is our longtime served OnPremise area or our new generation — the Cloud. The company's pulse is palpable in the Deal Support area. Service Delivery Hub Commercial Business Partners act as a Deal Support Center for Account Executives all over the APAC region and supports them with Deal Structuring, Approval & Contract Drafting, as well as various activities, which are all in close connection to a Software License Deal.
Qualifications
Additional Information
About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

3 office days / week

Fully flexible hours
Kuala Lumpur, Malaysia
Company employees:
Gender diversity (m:f):
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