Expert Technical Product Manager - SAP SuccessFactors Business AI

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Title: Expert Technical Product Manager – SAP SuccessFactors Business AI

Location: Bangalore North, India (Devanahalli Campus)

What you’ll build

Focus: Impact, outcomes, and meaningful work. As a Expert Technical Product Manager, you will play a pivotal role in guiding and executing the product direction for our AI-driven solutions. You will collaborate closely with cross-functional teams including AI Engineering, Design, Data Science, Product Lines, and Business Technology Platform to deliver solutions that continue to excite our customers (and industry analysts!).

Core Responsibilities:

• Collaborate with Engineering, Design, and Data Science teams to translate requirements into actionable user stories and product specifications.
• Serve as a subject matter expert on AI technologies and trends, providing guidance and thought leadership to internal teams and external stakeholders.
• Evaluate and compare pre-built models and LLMs from other vendors to decide whether to integrate third-party solutions or build in-house models.
• Drive the development of AI models and algorithms, working closely with data scientists and engineers to ensure high-quality and scalable solutions.
• Lead the end-to-end product lifecycle from ideation to launch and beyond for AI use-cases.
• Work closely with stakeholders to gather requirements, prioritize features, and align product roadmap with business objectives.
• Define and track key performance metrics (KPIs) to measure product success and drive continuous improvement.
• Work closely with sales, marketing, and customer success teams to ensure successful product launches and adoption.
• Continuously monitor customer feedback and market dynamics to iterate on product features and enhance user experience.

What you bring

Technical Expertise:

• Deep understanding of AI technologies, including Generative AI, LLMs, chatbots, deep learning, and related fields.
• Experience in building, fine-tuning, and deploying AI models and algorithms.
• Proficiency in evaluating third-party AI solutions and making informed build vs. buy decisions.
• Familiarity with concepts and tools commonly used in AI development are a bonus (e.g., Python, TensorFlow, PyTorch).

Product Management Skills:

• Proven experience in product management with a strong emphasis on AI-first products.
• Ability to lead the end-to-end product lifecycle, from ideation to launch and beyond.
• Strong focus on customer value and prioritizing the voice of the customer.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Experience working with agile development methodologies and tools.

Collaboration and Communication:

• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Ability to work autonomously as a scrum PM with engineering and data science teammates across different regions.
• Demonstrated ability to provide guidance and thought leadership to internal teams and external stakeholders.

Adaptability and Continuous Learning:

• Ability to thrive in a dynamic, fast-paced, and rapidly changing environment.
• Passion for innovation and continuous learning, with a willingness to dive in and pursue self-study in this space.

Where you belong

SAP SuccessFactors Human Capital Management (HCM) empowers businesses to connect with their employees and inspire purpose-driven performance. Our mission is to help every customer deliver the employee experiences people truly want. You’ll join a seasoned team of cloud-native Java developers and data scientists at SuccessFactors, working at the forefront of innovation to build next-generation generative AI-powered applications.

#ProductManagerT4

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443445 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid