ECS Technical Operations SM / Senior Linux & Cloud Administrator - Pacemaker

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Senior Linux & Cloud Administrator - Pacemaker

SAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "ECS Delivery Technical Operations" is responsible for 24x7 operations of these business-critical SAP systems in the cloud. We are looking for a Senior Linux & Cloud Administrator, specialized in Linux HA Clusters, preferably Pacemaker, to support our multi-national team in our cloud platform (Azure, AWS, Google Cloud & SAP data centers) operations & its automation and improvement to provide world-class cloud services for SAP Applications to enterprise customer from all over the globe. You would be primarily responsible for ensuring smooth 24/7 operations of our existing Pacemaker Clusters, troubleshooting issues, architectural/design improvements, new cluster setup & configs and development of related automation.

What You'll Build

As a Senior Linux & Cloud Administrator and Pacemaker expert, you will be

• The Last Line of Defense for troubleshooting complex Pacemaker software and Linux OS/ infrastructure issues across all platforms.
• Deploy, Configure and Manage Pacemaker based HA clusters across various platforms.
• Fine tune cluster configurations to optimize failover performance, resource availability and System resilience.
• Troubleshoot complex Pacemaker software and Linux OS/ infrastructure issues across all platforms.
• Identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers.
• Participate in Incident Management, troubleshoot service requests, resolve downtime extensions.
• Develop and implement Backup/Recovery, DR and High Availability strategies for Critical workloads
• Administer Linux Servers for performance, Patching and Troubleshooting.
• Contribute to standardizing and simplifying server operations using software tools and automation (DevOps)
• Colloborate with cross-functional teams for system integration, documentation and knowledge sharing.
• Support Operations 24/7 model with oncall/on duty/ weekend tasks/activities based on the shift schedule.

What You Bring

• 10+ years of related professional experience
• Advanced technical background of Linux based server operating systems, Certifications in Linux or SAP Technologies.
• 2-3 years’ experience in Linux HA clusters, preferably Pacemaker, with relevant trainings/ certifications
• Practical experience with OS operation, upgrades, and security patching
• Demonstrate advanced expertise in Cloud providers such as AWS, Azure, GCP.
• Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups.
• Good understanding of IT security, OS hardening
• Experience in Scripting (e.g., Shell, Python, Go, etc.), Infrastructure-as-Code tools like Ansible.
• Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements.
• Experience with server operations in large environments and/or in public clouds.
• Fluency in English language and the ability to work in global, multi-cultural teams is a key requirement

Where You Belong

SAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "ECS Delivery Technical Operations" is responsible for 24x7 operations of these business-critical SAP systems in the cloud. We are looking for a Senior Linux & Cloud Administrator, specialized in Linux HA Clusters, preferably Pacemaker, to support our multi-national team in our cloud platform (Azure, AWS, Google Cloud & SAP data centers) operations & its automation and improvement to provide world-class cloud services for SAP Applications to enterprise customer from all over the globe. You would be primarily responsible for ensuring smooth 24/7 operations of our existing Pacemaker Clusters, troubleshooting issues, architectural/design improvements, new cluster setup & configs and development of related automation

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446046 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid