Customer Success Renewal Intern EMEA

Company Description

Job Description

What you'll bring

You're a student ready to contribute alongside your studies. You're curious, adapt quickly, and stay resilient as priorities evolve. You think creatively, communicate clearly, and collaborate well across teams. You're building your foundations in business and AI — and you take initiative to apply them. You bring emotional intelligence and cultural awareness to every interaction.

• You're a student or recent graduate ready for a full-time, structured experience at SAP. You're curious, resilient, and adapt well when things change.
• You communicate clearly, collaborate across teams, and bring creative thinking to problems.
• You're developing your business and AI foundations — and you take initiative to deliver results.
• You bring emotional intelligence and cultural awareness to your work and your team.
• You are comfortable managing multiple tasks and meeting deadlines with precision.
• You work well with Finance, Legal, and Commercial stakeholders. Familiarity with Microsoft Office is helpful; experience with CRM tools is a plus.

What you'll build

You'll work on real deliverables, not shadow tasks. Your contributions connect directly to your team's goals. You'll leave with a portfolio of SAP work you can build on.

You'll join a team working on live priorities and gain cross-functional exposure. Your mentors will guide you, and you'll set and deliver real goals. You'll support the end-to-end renewal process for SAP customers across EMEA. You'll partner with Customer Renewal Executives and Customer Success Managers. Collaboratively you'll drive customer engagement and help protect SAP's revenue. You'll maintain precise data and use data-driven approaches to ensure quality across internal systems. You'll learn SAP's commercial terms, support contract renewals, and sharpen your negotiation skills.

Where you belong

As a working student you will be part of SAP Next Gen, a global network of students and early professionals growing together. You'll access mentors, development programmes, and peers building careers alongside you. It's a place to start something real.

During your internship, you join SAP Next Gen. It connects early career talent through events, peer learning, and shared ambition. Your internship is a launchpad built on real skills and lasting connections. The Customer Renewals Center has one mission: zero churn, zero lost, and zero slipped renewals. This role is based in Prague at the modern Nove Butovice office. You'll work with colleagues across EMEA and build a network that lasts beyond your internship.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.