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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Customer-Facing Senior Project Manager based in Garching bei München, Germany. In this senior role, you will take full ownership of large-scale SAP transformation programs for retail customers, managing project scope, budgets, resources, and executive-level stakeholder relationships while driving AI-assisted automation and delivery precision.

Requirements

  • At least 8 years of SAP consulting experience, including several years in a leading project management role.
  • Proven track record of successfully delivering complex, large-scale SAP projects in the retail sector.
  • Deep SAP knowledge and end-to-end process expertise in retail and wholesale.
  • Professional fluency in both German and English, with clear communication skills for the C-suite.
  • Experience with AI tools, Agentic AI, context engineering, and AI-assisted automation.
  • Project management certification (PMP, PRINCE2) or SAP Activate methodology is a plus.

Skills & Responsibilities

  • SAP Consulting & Project Management: Deliver complex SAP implementations by managing project scope, budgets, resources, and timelines using SAP Activate Agile methodology.
  • Retail Industry Expertise: Apply deep end-to-end process knowledge in retail and wholesale to guide large-scale SAP transformation programs for retail customers.
  • Stakeholder & Executive Communication: Build trust and manage conflict with customers and stakeholders at every level, including the C-suite, in both German and English.
  • AI Tools & Automation: Apply Agentic AI, context engineering, and quality assurance to AI-generated results to improve delivery and help teams adopt AI tools.
  • Pre-Sales & Relationship Management: Drive pre-sales activities, manage proposal processes, and build long-term customer relationships at the decision-making level.
  • Potential transition routes: People from IT Project Manager or Senior SAP Consultant roles may bring deep consulting, technical, and stakeholder management skills, alongside meeting the required retail industry and leadership experience.

Job description

Company Description

Job Description

What you'll bring

You have at least eight years of SAP consulting experience. Several of those years were spent in a leading project management role. You have successfully delivered complex, large-scale SAP projects in the retail sector.

You communicate with clarity and confidence — at every level, including the C-suite — in both German and English. You build trust with customers and stakeholders by staying consistent and direct. You manage conflict well and keep projects on track, even in complex environments.

You bring deep SAP knowledge and end-to-end process expertise in retail and wholesale. You have experience managing project scope, budgets, and resources. A certification in project management (PMP, PRINCE2) or SAP Activate methodology is a plus.

AI tools are part of how you work every day. You apply Agentic AI, use context engineering, and assure the quality of AI-generated results. You help teams adopt AI tools and use AI-assisted automation to improve delivery. Pre-sales experience and long-term customer relationship management round out your profile.

What you'll build

You take full ownership of large-scale SAP transformation programs for retail customers. You are responsible for project scope, budgets, resource planning, and executive-level stakeholder management.

  • You lead SAP implementations using the SAP Activate Agile methodology.
  • You manage an agent-led toolchain — SAP Cloud ALM (project tracking), SAP Signavio (process intelligence), and SAP LeanIX (enterprise architecture).
  • You lead and develop interdisciplinary project teams, supporting their professional growth.
  • You drive presales activities, manage proposal processes, and build customer relationships at the decision-making level.
  • You contribute to developing and refining the team's delivery approach.

Where you belong

You join a specialised team of architects and project managers with concentrated retail industry expertise. This team delivers some of the most complex SAP programs in the German retail market — and is recognised for its methodological approach to large-scale transformation.

The team is part of SAP Customer Engagement & Adoption, the consulting organisation of SAP. In the Industry Division Retail, we help German retail customers realise the value of SAP Cloud solutions quickly and sustainably. Implementation precision and lasting customer outcomes are what we measure ourselves by.

You will receive structured onboarding, a buddy program, and access to a mentoring network from day one.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

Apply now
SAP

Customer-Facing Senior Project Manager (f/m/d) – Retail Industry

Garching bei München

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business
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critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

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