Business Processes Senior Consultant

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Overview
Program Management Services is looking for a Network Deployment Lead (NDL), an important role collaborating with both buyer and supplier customers on efforts that enable interaction via the SAP Business Network. The Network Deployment Lead partners with each Customer to create a specific strategy that will allow them to reach their goals. The Network Enablement Lead educates the customer on SAP Business Network functionality and supplier enablement best practices, assists with the creation of a communication and education package for suppliers and is responsible for the successful execution of the on boarding program, in time and at cost. The role will be based out of Czech Republic (Prague Office)

WHAT YOU´LL DO

• The Network Deployment Lead drives the following activities related to customer-trading partner relationships on the SAP Business Network, including but not limited to:
• Simultaneously manage multiple customer accounts, supporting multiple SAP Business Network products
• Is accountable for executing against the project timeline while meeting both customer and SAP goals and objectives
• Supports growing the SAP Business Network and expanding market penetration
• Maintains strong customer focus (external and internal) at all times
• Network and collaborate with other team members in the successful execution of customer projects
• Interacts with both the buyer organisations, implementation partners, and their trading partners providing education and training on the value of the SAP Business Network
• Serves as a knowledge expert and communicates opportunities to bring business impacting value to customers on the SAP Business Network
• Act as a trusted advisor and provide consultation to the portfolio in order to drive both Network Growth and Solution adoption.
• Reports to stakeholders (internal/external) regarding progress on project initiatives
• Actively identifies, contributes to and facilitates continuous improvement and best practice efforts, both internally and externally
• Appropriately identifies issues, potential risks and opportunities while working with a high degree of autonomy to address, escalate or handover within and across teams as appropriate

WHAT YOU BRING:

• Bachelor's Degree
• 5+ years previous experience in Customer facing roles, Project Management (PMP or Prince 2 is preferred), Account Management, Procurement/Supply Chain Management, Technology or similar role
• Experience in customer consultation
• Knowledge of AI, e-commerce and or SAP Business Network solutions
• Proficiency in Microsoft Office applications (specifically Excel, Power Point, Project)
• Fluency in English and Italian
• Competencies & Personal Attributes
• Planning and organizing, project management
• Ability to multi-task and set priorities
• Work well under the pressures of time and uncertainty
• Ability to work under remote supervision
• Excellent presentation, written and verbal communication skills
• Customer focused
• Pro-active work ethic and strong initiative
• Commercial exposure
• Detail oriented with strong problem solving and analytical skills
• Experience in end-user training and change management a plus

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448121 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid