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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Business Processes Consultant for SAP SuccessFactors in Garching, Munich, Germany. In this role, you will turn HR requirements into working configurations, design solutions, and help clients activate AI-powered HR features to drive automation. You will work across the full implementation lifecycle within the DACH region.

Requirements

  • Hands-on experience with SAP SuccessFactors or SmartRecruiters (e.g., Employee Central, Time Management, Payroll).
  • Understanding of business process management, modeling, and architecture.
  • Foundational understanding of AI capabilities and willingness to use AI tools daily.
  • Fluency in German and English is required.
  • SuccessFactors certification is a plus.

Skills & Responsibilities

  • SAP SuccessFactors: Execute system configurations and support full lifecycle implementations across modules like Employee Central and Time Management.
  • Business Process Management: Analyze and model business processes, run customer workshops, and design solutions that deliver customer value.
  • AI Integration: Help clients activate AI Agents and Assistants to drive business process automation and reduce manual HR operations.
  • Client Communication: Build trust and solve complex problems through honest communication and emotional intelligence.
  • Potential transition routes: People from HR IT or general HR consulting roles may bring process modeling and stakeholder management skills, alongside meeting the required German and English fluency and SuccessFactors experience.

Job description

Company Description

Job Description

What you'll bring

You are a SuccessFactors consultant who turns HR requirements into working configurations. You analyse and model business processes, design solutions, and create outcomes that deliver real customer value.

  • You have hands-on experience with SAP SuccessFactors or SmartRecruiters, across modules such as Employee Central, Time Management, or Payroll.
  • You understand business process management, business process modeling, and business architecture — and can map processes to clear customer value propositions.
  • A SuccessFactors certification strengthens your application.
  • Fluency in German and English is required.

You build trust with customers through honest, clear communication. You bring emotional intelligence to client relationships and solve complex problems with structure. You keep customer goals at the centre and adapt your communication style to the audience. You have a foundational understanding of AI capabilities within SuccessFactors and are ready to deepen it.

All roles at SAP require you to use AI tools as part of daily work. This means practising agentic AI, applying context engineering for quality outputs, contributing to AI-assisted automation and prototyping, and driving AI adoption with colleagues and customers — while assessing AI outputs critically and consistently.

What you'll build

You work as a consultant across the full SuccessFactors implementation lifecycle. You support clients from initial workshops through to go-live, and help them activate AI-powered HR features that move operations toward greater automation.

  • Prepare and run customer workshops on process design and solution scoping.
  • Execute system configurations and assist with root cause analysis during delivery.
  • Help clients activate AI Agents and Assistants within SuccessFactors.
  • Contribute to business process automation that reduces manual HR operations.
  • Support go-live delivery within SAP's premium services engagements.

Where you belong

You join a SuccessFactors consulting team that works with HR leaders and IT stakeholders across the DACH region. The team delivers end-to-end HR process transformations for organisations at every stage of their SAP journey. AI is changing how HR operates, and this team is directly part of that shift. You will work on live client engagements where process expertise and AI capability matter equally. This is a strong environment to grow as a consultant and shape what modern HR looks like.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Business Processes Consultant (f/m/d) - SAP SuccessFactors

Garching, Munich

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