Business Processes Consultant_SAP Basis + Security/FRUN/CloudALM/RCA_Pune/Bangalre/Mumbai_5-10 Years

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location - Pune (Primarily) / Bangalore / Mumbai

About Role

SAP Labs is seeking a motivated SAP Basis Administrator with 5 - 10 years of experience to deliver consistent, high-performance SAP systems that support critical business operations. The ideal candidate will provide 24x7 support on a rotational basis, ensuring system health, performance, and security across diverse SAP landscapes.

What you'll do:

• Provide 24x7 rotational support for critical SAP systems (including night shifts)
• Monitor SAP applications using Focused Run (FRUN) or Cloud ALM, identify issues, and provide recommendations
• Regular interaction with customers for day-to-day operations
• Periodic report preparation and presentation w/ customer
• Handle incidents and service requests for timely resolution (adhering to stringent SLAs)
• Perform system health checks (production/non-production) to ensure availability and performance
• Manage data growth monitoring, ensure robust security monitoring, updates, and compliance
• Administer transport management via ChaRM or CTMS
• Support batch jobs, interface, and channel monitoring
• Troubleshoot technical issues and deliver root cause analysis (RCA)
• Maintain accurate system documentation, configurations, and maintenance records

What you bring:

• Minimum 5 – 10 years of SAP Basis experience in medium to large-scale environments
• Graduate in Engineering, Computer Science, Information Systems, or related fields
• Experience across multiple SAP products
• Excellent PowerPoint and excel skills
• Strong troubleshooting, analytical, and problem-solving skills
• SAP Basis certification is mandatory
• Self-driven with strong learning agility

• Excellent verbal and written communication
• Team player with a proactive approach

Tools & T-Codes Involved:

• FRUN, Cloud ALM, STMS, DB02, SARA, SUIM, ST03N, SM20, SPAM, SUM, etc.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443254 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid