Business Processes Senior Consultant_SAP Basis/Cloud ALM/ FRUN_Bangalore & Pune_10-15 years

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

About Role

We are looking for an experienced SAP Basis Consultant with a passion for innovation to manage critical internal landscapes while simultaneously driving the automation of our service delivery. In this hybrid role, you will act as a bridge between classic landscape maintenance and modern cloud automation.

Your core operational responsibility focuses on the end-to-end stability of our internal SAP environments. This includes the GLDS management and coordination for an S/4 HANA system and the associated Cloud Connector. You will perform hands-on SAP Basis support for these systems, specifically covering technical tasks and troubleshooting areas. Furthermore, you will provide dedicated SAP BTP Basis Support (including the BTP ABAP environment) for our BTP landscapes, and manage access governance via Profile and Roles management for these environments.

Beyond operations, you will use your deep understanding of these landscapes to transform how we deliver services. You will actively identify repetitive Basis tasks and "toil" within the CAS delivery scope and automate them using SAP Build Process Automation and other SAP BTP services. You will not just resolve incidents; you will design the workflows that resolve them automatically in the future.

What you'll do

• Landscape Management: Coordinate GLDS activities and provide supplementary Basis support for S/4HANA systems and Cloud Connectors to ensure seamless availability.
• BTP Operations: Manage the BTP landscapes with a focus on SAP BTP Basis topics and the BTP ABAP environment.
• Security & Access: Handle Profile and Role management for our internal environments.
• Automation Development: Design and implement automated workflows for standard Basis tasks (e.g., user onboarding, system monitoring, health checks) using SAP Build Process Automation.
• Process Optimization: Analyze ticket data from CAS delivery to identify high-volume incidents suitable for automation.
• Technical Advisory: Act as a consultant for internal teams on how to leverage BTP for operational efficiency.
• Documentation: Maintain technical documentation for the specific landscapes and create guides for the developed automation solutions.

What you bring

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• SAP Basis Core: 10+ years of strong hands-on SAP Basis experience (S/4HANA, HANA DB, Web Dispatcher, Cloud Connector)
• SAP BTP Expertise: Proven experience with SAP Business Technology Platform services, including SAP Build Process Automation and SAP Integration Suite.
• Scripting & Coding: Proficiency in at least one scripting language (Python, Bash, PowerShell) and familiarity with REST APIs/JSON handling.
• Automation Tooling: Experience with configuration management and orchestration tools (e.g., Ansible, Terraform) is highly desirable.
• Cloud ALM / Focus RUN: Sound understanding of SAP Cloud ALM and Focused Run (FRUN), specifically regarding API integration for ticketing and monitoring.
• Architecture: Good background in hybrid cloud architecture and security standards (OAuth, mTLS).
• Mindset: An "Automation First" mentality—you are uncomfortable performing the same task manually more than twice.
• Communication: Excellent verbal and written communication skills to explain complex automation concepts to non-technical stakeholders.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.

Preferred / Nice to Have

• Knowledge of SAP Landscape Management (LaMa).
• Experience with containerization (Docker/Kubernetes) in an SAP context.
• Certification in SAP BTP or SAP System Administration.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445187 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid