Associate Solution Support Engineer - Data & Platform - Core Platform Services

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• You'll troubleshoot and resolve complex, real-world technical issues for customers running SAP Data & Platform solutions — delivering fast, high-quality outcomes that directly shape the customer experience.
• You'll work across cloud and on-premise environments, applying structured problem-solving and growing technical knowledge to diagnose root causes and provide lasting resolutions.
• You'll collaborate closely with development, DevOps, and product teams across solutions including S/4HANA, SuccessFactors, SAP BTP, and AI-powered tools — stepping into escalations, bridge calls, and live chat support as a trusted technical partner.
• You'll build expertise in enterprise software trusted by governments, global companies, and fast-growing organisations worldwide — and your work will directly influence customer satisfaction at scale.
• You'll contribute to our shared knowledge base, turning individual case resolutions into reusable solutions that help the broader team respond faster and smarter.
• You’ll support technologies including, but not limited to, ABAP Tools, Output Management, Data & Knowledge Management, Cloud Identity Services, Upgrades, Application Services, and Provisioning (URM/UCL).

What you bring

• A strong technology affinity — you enjoy understanding how systems work, investigating what goes wrong, and finding clean solutions under pressure.
• Excellent communication skills in English (written and spoken), with the ability to explain complex technical topics clearly to customers and colleagues alike.
• A structured, analytical approach to problem-solving and the confidence to work independently when needed.
• A collaborative mindset — you learn quickly, adapt well to change, and thrive in a diverse team environment.
• 0–2 years of professional experience; recent graduates are warmly encouraged to apply.
• Programming or scripting knowledge is a plus (for example ABAP, Java, Python, or similar).
• A degree or diploma in Computer Science, Engineering, Mathematics, or a related field is advantageous — but we welcome applicants from all academic backgrounds and career paths.

Where you belong

• You'll join a diverse, multicultural team in Budapest where different perspectives are genuinely valued, individual contributions are recognised, and learning is part of everyday work.
• From day one, you'll benefit from structured onboarding, mentorship, and SAP learning pathways that support your growth — technically and professionally.
• Whether you're deepening expertise in cloud support, moving toward consulting, or building toward a leadership role, you'll find the space and encouragement to develop here.
• This role includes planned shift rotations, including weekends, managed fairly and transparently across the team.
• We collaborate across geographies, share knowledge openly, and take real pride in the impact we have on customers worldwide.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 457947 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid