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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as an Account Executive in the SAP Academy for Customer Success located in Zürich-Flughafen, CH. This is a regular full-time, hybrid early-talent role starting in March 2027, featuring a 10-month experiential learning program designed to accelerate your career in enterprise software sales with mandatory English and German language proficiency.

Requirements

  • 2–3 years of professional experience in a quota-carrying sales environment within a technology company or a business process-oriented role.
  • Proficiency in both English and German.
  • Strong business acumen and understanding of AI fundamentals, uses, and ethics.
  • Proven track record of generating opportunities, qualifying leads, and building customer relationships.
  • No specific degree level is explicitly mandated in the posting.

Skills & Responsibilities

  • Sales execution and pipeline management: Prospect, qualify, sell, and close new business to existing and net-new customers while managing sales pipelines across a defined territory.
  • Customer engagement and value positioning: Empower customers by understanding their strategy and business goals to position value through SAP solutions.
  • Continuous learning and program participation: Successfully complete the 10-month learn-apply program involving classroom and field phases, digital transformation training, and mentorship.
  • Potential transition routes: People from business development, customer success, or general B2B sales roles may bring strong relationship-building and pipeline management skills, alongside meeting the professional experience and language requirements.

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’ll Become

The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success Switzerland, you will be responsible for the following:

  • Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

  • Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

  • Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

  • Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.

Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas:

  • SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

  • SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

Apply now
SAP

Account Executive - SAP Academy for Customer Success

Zurich
On-site, Hybrid
  • SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

  • SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

  • SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

  • SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

  • What You Bring

    • 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

    • Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

    • A cooperative and productive approach to working relationships, internally and externally.

    • A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

    • An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

    • Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

    • Proficiency in English and German to engage with our global network.

    • AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)

    • A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.

    • Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.

    • Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.

    • A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative.

    The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.

    Please note that the program is scheduled to start in March 2027, with the recruitment process expected to be completed by December 2026.

    About SAP Academy for Customer Success

    The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.

    Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

    #SAPAcademyforCustomerSuccess

    #SAPNextGen

    #LI-LB4

    SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.

    SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

    We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.

    During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

    Bring out your best
    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

    We win with inclusion
    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

    SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

    For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

    Successful candidates might be required to undergo a background verification with an external vendor.

    AI Usage in the Recruitment Process

    For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

    Please note that any violation of these guidelines may result in disqualification from the hiring process.

    Requisition ID: 451894 | Work Area: Sales | Expected Travel: 0 - 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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