RSPB • St Aidan's

Food and Beverage Supervisor

Employment type:  Full time
Salary:  £21622 - £23987 per annum

3–4 days/week at home

Fully flexible hours

Dog friendly

Job Description

A career in Food and Beverage that gives back!

At The RSPB we believe we’re all connected. As the UK’s largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive. Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature.

Our Location – RSPB St Aidan's

RSPB St Aidan's is one of our most important sites in Northern England. This former industrial site is just half an hour from Leeds - a landscape that provides essential habitats for several rare species and showcases our large-scale habitat conservation work to a diverse and growing audience of many thousands each year.

The successful candidate will work with the Visitor Operations Manager and the Food and Beverage Consultancy to deliver the Food and Beverage offer, growing support for the RSPB among existing and new audiences to the wider Aire Valley area.

What can we offer you?

• RSPB Pension Scheme, with matching employer contributions.
• Employee Assistance Programme, available for you and direct members of your household.
• Investing in your career development, with opportunities for secondment.
• Discounts in RSPB Retail and Food and Beverage
• Cycle to Work Scheme
• Christmas Day off
• Free Flu Vaccine
• In addition to a meaningful career in Food and Beverage, each year you will receive an extra day of paid leave to spend volunteering for any charity or voluntary organisation of your choice.

What does this role look like?

• Responsible for the planning and delivery of efficient day to day running of the cafe.
• Ensure that all Food and Beverage staff and volunteers are recruited trained and managed in accordance with RSPB Food Safety Policy and organisational guidelines.
• Ensure the Food and Beverage Team is delivering the highest standard of customer service, ability to respond to customer needs and feedback.
• Achieve financial targets and Key Performance Indicators (KPIs) to deliver against Food and Beverage Strategy objectives.
• Ensure the cafe is commercially merchandised according to the agreed layout and stock levels are appropriate.
• Ensure all admin, operating processes, security, and health and safety adhere to RSPB Food Safety Policy procedures.
• Ability to plan and prioritise your workload, problem solve and be able to work on your own initiative.
• Excellent verbal and written communication skills with the ability to share knowledge with confidence and enthusiasm.

Essential skills, knowledge and experience:

• A positive outlook, willing to learn new skills and ask for help when needed.
• A genuine desire to deliver amazing experiences for our visitors.
• Can-do attitude, empowering each other to be confident in being curious.
• A passion for good food and drink and the importance of our natural world.
• Level 2 Food Safety, willing to work towards Level 3.
• Proven track record of managing a successful Food and Beverage operation.

Desirable skills and qualifications:

• Understanding of working EPOS systems.
• GCSE Maths and English, or equivalent.

This is a Permanent role for 37.5 hours per week. We are looking to conduct interviews for this position from 12 December 2022. For further information please contact Teresa.wetton@rspb.org.uk

As part of this application, you will be asked to complete an online application form in addition to submitting your CV. Training, support, and development will be offered as part of this role.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend visiting the site and reading through the candidate guidance notes attached to the top of this advert.

Company benefits

Open to part-time employees
Open to compressed hours
Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
24 days annual leave + bank holidays
Enhanced sick pay

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options RSPB provides and then we anonymously survey a statistically significant proportion of their employees to make sure RSPB is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at RSPB

Company employees

2400

Gender diversity (male:female)

41:59

Office locations

Across all 4 UK Countries
What employees are saying

I feel the RSPB is very flexible and this is reflected through the Line Management chain - I know I have the flexibility on a daily basis to start early / finish late, if something crops up at home - I am very satisfied :)

RSPB Employee

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Awards & Achievements
Most flexible Charity & Tech For Good companies – 2nd

Most flexible Charity & Tech For Good companies – 2nd

Industry awards 2022