Sales Manager, Strategic Accounts

Job Description

At a Glance

Prolific: Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically-sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

Our mission is to bridge the gap between AI potential and human insight. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity

You: As Sales Manager, you'll play a pivotal role in driving revenue growth by leading a team of quota-carrying Account Executives, Strategic Account Executives and Solutions Engineers, working across multiple territories and markets.

You'll be instrumental in developing and executing sales strategies, coaching and mentoring the team, and fostering a high-performance culture. This is a huge opportunity to make an impact on key company objectives within a well funded scale-up, driving growth in our fastest growing markets, where we are well positioned to add incredible value to customers.

The Role

• Leading, developing, and mentoring a team of quota-carrying AEs, Strategic AEs, and Solutions Engineers, fostering a high-performance culture focused on delivering exceptional customer value and creating and closing revenue opportunities
• Develop and execute sales strategies to expand our reach across new and existing accounts, driving revenue growth
• Coach the team in the application of sales methodology, deal strategy, and execution that leads to consistent target attainment, pipeline generation, forecast accuracy and outstanding customer satisfaction
• Manage productivity, sales funnel, and quality to ensure teams meet established goals and standards and accurately forecast sales
• Drive ongoing process improvements, make recommendations, and implement systems to enhance team efficiency
• Collaborate closely with Sales Leadership, Marketing, Customer Success, Solutions Engineering, RevOps, Product, and Central teams to develop and execute playbooks for delivering value to customers and growing revenues
• Report to the VP of Sales & Customer Success on team performance, sales strategies, and revenue outcomes

What you’ll bring

• Proven sales management experience with a track record of delivering team quota achievement and building high-performing teams
• Significant software sales experience, including successfully negotiating contracts exceeding $1 million and managing complex sales cycles with highly technical buyers
• Experience working with usage-based commercial models in a land and expand motion
• Outstanding communication and interpersonal skills, with the ability to engage effectively with global customers and internal stakeholders at all levels
• Exceptional collaborator, highly creative, and resourceful individual
• Demonstrated initiative and the ability to recognize opportunities and drive actions to capitalize on them, seeking new and productive ways to make an impact
• The ability to thrive in a scale-up environment, operating with experimental and growth principles in mind

Even better if you have

• Bachelor's degree
• Experience with AI and ML technologies

What We Expect from You

We’re proud of the culture we’ve built at Prolific, and as a Prolifico, we expect you to contribute positively to our workplace culture by embracing our core principles:

• Celebrate our wins - for our customers, partners, prolificos and Prolific
• Break down silos to partner across teams, fostering a unified effort toward company objectives
• Strive for excellence in all that you do, setting and working towards ambitious goals
• Continuously seek opportunities for improvement and innovation, pushing the boundaries of what’s possible
• Act with integrity, prioritizing customer satisfaction and trust above all else
• Actively seek and act on customer feedback to deliver solutions that exceed their expectations
• Manage your time efficiently, focusing on tasks that drive impact and support our mission
• Take ownership of your responsibilities, and be accountable for your progress and the quality of your work
• Approach challenges with a growth mindset, viewing them as opportunities for learning and innovation
• Encourage and participate in experimentation, embracing failure as a valuable learning experience

Our Interview Process

Talent Call - You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations.

Hiring Manager Interview - You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals.

Panel Interview - We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher for completing the task because we know your time is valuable!

Final Interview - We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles & Behaviours. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company.

Diversity, Equity and Inclusion Monitoring

Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation.

We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged.

Privacy Statement

By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.