Join our team as a Store Colleague in Handforth in a permanent role. We are looking for a customer-focused individual with a passion for pets to deliver exceptional service, drive sales, and maintain store operations across shifts scheduled between 7:00am and 8:15pm for a minimum of four days a week.
Requirements
Passion for pets and people.
Strong communication and problem-solving skills.
Target-driven mindset.
Flexible to work evenings, weekends, and bank holidays.
Availability for a minimum of four days per week (two weekdays plus weekends).
No specific educational degree or minimum years of experience stated.
Skills & Responsibilities
Customer Service: Deliver exceptional, personalised service to every customer, ensuring positive store experiences.
Sales Drive: Meet and exceed sales targets with a results-oriented mindset.
Store Operations: Keep shelves stocked, maintain appealing displays, and collaborate with team members.
Communication: Engage confidently with customers and solve problems effectively.
Potential transition routes: People from retail assistant, customer service representative, or hospitality roles may bring strong communication and customer-facing skills, alongside meeting the availability requirements.
Job description
Store Colleague
Are you passionate about pets and great customer service? Join us as a Store Colleague and help create exceptional experiences that keep customers coming back. This is a permanent role with contracted hours, ideal for someone looking to build a long-term career with us rather than seeking term-time or seasonal work.
We're looking for someone who is confident engaging with customers and is happy to get stuck into all aspects of store life. You'll be proactive, customer-focused, and take pride in getting tasks completed to a high standard. There are opportunities to develop your skills, progress your career within the business, and pick up additional overtime where available.
Availability is required for a minimum of four days per week, including two weekdays and weekends. Shifts will be scheduled between 7:00am and 8:15pm.
What You’ll Do:
Deliver exceptional, personalised service to every customer.
Drive sales by meeting and exceeding targets.
Keep shelves stocked and displays appealing.
Work collaboratively to maintain smooth store operations.
What We’re Looking For:
Passion for pets and people.
Strong communication and problem-solving skills.
Target-driven mindset with a focus on results.
Flexible to work evenings, weekends, and bank holidays.
What’s in It for You?
Competitive pay and benefits.
Colleague discount and bonus scheme.
Career progression and training opportunities.
Be part of a team that cares about pets and their people.
Ready to make a difference? Apply today and help us deliver the best for pets and their owners!
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
