Join our team as a permanent Store Colleague in Handforth, where you will deliver exceptional customer service and support daily store operations. This permanent role features contracted hours with morning delivery shifts starting at 7:00 AM on Mondays, Thursdays, and Saturdays.
Requirements
No specific educational degree or minimum years of experience stated.
Required: Passion for pets and people, strong communication and problem-solving skills, and a target-driven mindset.
Required: Flexibility to work delivery shifts (Mon, Thu, Sat at 7:00 AM), evenings, weekends, and bank holidays.
Required: Ability to carry out regular heavy lifting.
Skills & Responsibilities
Customer Service: Deliver exceptional, personalised service to every customer to ensure a welcoming environment and build loyalty.
Stock Management: Perform early morning deliveries, stock replenishment, and heavy lifting to set the store up for daily success.
Sales & Operations: Drive sales by meeting targets and working collaboratively to keep shelves stocked and displays appealing.
Potential transition routes: People from retail, hospitality, or customer service roles may bring strong communication and problem-solving skills, alongside meeting the physical and availability requirements.
Job description
Store Colleague
Are you passionate about pets and great customer service? Join us as a Store Colleague and help create exceptional experiences that keep customers coming back. This is a permanent role with contracted hours, ideal for someone looking to build a long-term career with us rather than seeking term-time or seasonal work.
Availability is required to work delivery shifts on a Monday, Thursday and Saturday, starting at 7:00AM. These shifts will focus on unloading deliveries, replenishing stock and carrying out regular heavy lifting to help set the store up for success each day.
What You’ll Do:
Deliver exceptional, personalised service to every customer.
Drive sales by meeting and exceeding targets.
Keep shelves stocked and displays appealing.
Work collaboratively to maintain smooth store operations.
What We’re Looking For:
Passion for pets and people.
Strong communication and problem-solving skills.
Target-driven mindset with a focus on results.
Flexible to work evenings, weekends, and bank holidays.
What’s in It for You?
Competitive pay and benefits.
Colleague discount and bonus scheme.
Career progression and training opportunities.
Be part of a team that cares about pets and their people.
Ready to make a difference? Apply today and help us deliver the best for pets and their owners!
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly.
“We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
