Director of Price Intelligently
Remote-first
Fully flexible hours
Job Description
What do we do?
Paddle’s Price Intelligently (PI) serviceline works directly with global clients (from early stage start-ups to Fortune 500 companies) to solve their most complicated subscription pricing, monetization, and growth challenges. This service is enabled by industry standard software to guide clients’ subscription pricing on the right track to unlock differentiated growth. Our software and methodology is a powerful pairing of our proprietary algorithms and market panel, as well as a team of the best subscription and pricing economists in the world. We wrap the team and software together to ensure our clients’ pricing strategies are driven by data and become a core competency.
In May 2022, we joined forces with Paddle. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers, taking away 100% of the pain of payments fragmentation. It’s faster, safer, cheaper, and, above all, way better. As one team and one platform, we offer the "done for you" approach to SaaS payments, billing, and growth.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3,000 software sellers in 245 territories globally.
The Role:
The Director of Price Intelligently (PI) will lead the cross-functional team comprised of Pricing Strategists, Analysts, Product Managers, and Software Developers who are responsible for delivering market-leading monetization strategies to their clients through a combination of market research, advanced analytics, and business strategy.
This role will have the opportunity to lead a rapidly growing, ambitious team of solutions-oriented professionals. You’ll work closely with Price Intelligently managers and Paddle leadership to drive client satisfaction, revenue growth, and development of the team.
The base salary banding for this role is $175-215k.
What you'll do:
- Develop and scale a world-class professional services organisation through effective cross-functional leadership and long-term strategic planning.
- Partner with Price Intelligently team managers to streamline business operations while maintaining a consistent and high-quality experience for our clients.
- Lead Paddle’s professional services offering (Price Intelligently) by refining existing services and developing new product offerings to access new markets and revenue opportunities.
- Partner with executive leadership to advocate for the needs of the team, secure necessary resources, and align the Price Intelligently service with Paddle’s long-term vision.
- Lead a team of Pricing Strategists, Analysts and ensuring they have the support and resources necessary to continue delivering value to clients, growing the team, and improving the product.
We'd love to hear from you if you are:
- Able to influence and inspire people at all levels across a variety of job functions.
- Experienced with many (or all) of the following:
- Leading a consulting or professional services organization
- Growing a team
- Developing new service offerings
- Managing client relationships
- Improving business operations
- An exceptional manager that can ensure well-organized operations on a day-to-day basis, including multiple, simultaneous workstreams and the ability to determine and adjust priorities as appropriate.
[Nice to have] Exposure to pricing strategy, subscription monetization, market research, and/or professional services within a software company
Everyone is welcome at Paddle
At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your passion for learning and what you’ll bring to the table. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.
Why you’ll love working at Paddle
We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are:
Exceptional Together
Execute with impact
Better than Yesterday
We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and wellbeing initiatives.
We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We love our casual dress code, annual company retreats and much more. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
#LI-REMOTE
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