Driver Team Manager - Newcastle

Job Description

JOB TITLE: Driver Team Manager

BUSINESS FUNCTION: Operations Management

SALARY: £67,614

ROLE TYPE: On site

LOCATION: Newcastle

HOURS: 37 per week

We’re expanding our management team in the North East and we are looking for motivated leaders to join us as Driver Team Managers at Newcastle.

In this exciting and challenging role, you’ll be part of a team of managers who lead and support all driver-based traincrew, covering operational delivery, performance, safety and people management.

You’ll promote a positive safety culture while motivating your team to deliver excellent service for our customers and keep the railway moving.

What you'll be doing

• Leading and supporting a team of drivers to deliver safe and reliable train services.
• Managing day-to-day operational performance and ensuring timely delivery of services.
• Promoting a strong safety culture and ensuring compliance with all safety standards.
• Coaching, developing, and motivating drivers to achieve high performance and customer service standards.
• Working collaboratively with other departments to maintain smooth and efficient operations.
• Handling people management responsibilities including performance reviews, attendance, and welfare.

About you

IMPORTANT: To apply, you’ll need to hold a current TDLCR licence and have at least 4 year's train driver competence.

We’re looking for someone who brings:

• Strong people skills – influence, motivate, empathise and act fairly.
• Management skills – analyse information, plan effectively, investigate issues, and lead with confidence.
• Communication skills – clear in writing and face-to-face.
• A full driving licence.
• Flexibility – able to work shift patterns including weekends, evenings and “on-call”.
• A willingness to work towards assessor qualifications and role-specific competencies.

This is a safety-critical role, so you’ll also need to pass a medical assessment.

What’s in it for you?

At Northern, we don’t just value our people – we go the extra mile to support them. Here’s what you can look forward to:

• Free travel – unlimited on Northern services for you and your family, plus up to 75% discount on other UK and European networks.
• Generous pension – we top up your contributions by 1.5 times.
• Enhanced family leave – 9 months full pay for maternity leave, 2 weeks full pay for paternity.
• Cycle to Work Scheme – save up to 42% on a bike.
• Electric Car Scheme – lease a brand-new EV or hybrid.
• Northern Perks – discounts on shopping, wellbeing and more.
• Training & career development – tailored training, recognised qualifications and clear career pathways.
• Recognition – our Northern Lights and Northern Sparks awards celebrate everyday brilliance.

Why Northern?

We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.

No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.