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Working at NFU Mutual

  • Company employees
    c4600
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom

Office locations

Join NFU Mutual as an Underwriting Outplacement Manager (Underwriting Segment Manager – NIS) in a full-time, hybrid role based out of the Tiddington Head Office near Stratford Upon Avon (20% office, up to 80% home). Shape underwriting strategy, lead external insurance partnerships, and drive profitable growth with a competitive salary and annual bonus up to 25%.

Requirements

  • Significant General Insurance experience across underwriting strategy, risk appetite, and commercial lines products or markets.
  • Proven responsibility for portfolio performance, profitable growth, risk selection, underwriting rules, and risk acceptance criteria.
  • Experience of delegated authority, binder, broker, or outsourced underwriting governance.
  • Experience of using data to make decisions and deliver results in a targeted environment.
  • Experience of leading and developing line management or project teams.
  • No specific degree requirement is stated in the posting.

Skills & Responsibilities

  • Underwriting Strategy: Shape the strategic direction and risk appetite for business placed through external intermediary partnerships to deliver commercial value.
  • Portfolio Performance: Oversee risk selection, underwriting rules, and acceptance criteria using data-driven insights to guide decisions and meet growth targets.
  • Governance & Oversight: Manage outsourced underwriting, delegated authority, and binder arrangements in alignment with technical standards and regulatory responsibilities.
  • Stakeholder Management: Build trusted relationships across Underwriting, Pricing, Product, Sales, and Claims to influence decisions across broad stakeholder groups.
  • Leadership: Lead, manage, and develop a direct report while bringing external market insight into the business.
  • Potential transition routes: People from Senior Underwriter, Commercial Underwriting Manager, or Portfolio Manager roles may bring relevant commercial lines and risk governance skills, alongside meeting general insurance experience requirements.

Job description

Underwriting Outplacement Manager

  • Shape a newly created senior underwriting role, with ownership of a strategically important external partnership

  • Influence profitable growth and underwriting strategy

  • Hybrid working on offer – spend 20% of your time at our Tiddington Head Office, just outside Stratford Upon Avon, with up 80% homeworking

About the role

This is a newly created senior underwriting opportunity, with the scope to shape strategy, influence profitable growth, and build a strategically important external insurance partnership. You’ll take ownership of the underwriting approach for business placed through National Intermediary Services (NIS), ensuring it delivers commercial value while remaining aligned with NFU Mutual’s risk appetite, technical standards and regulatory responsibilities.

At NFU Mutual, our aim is to make our insurance products the best they can be, so our customers get great cover as standard. When a customer needs cover beyond our own products, our Agency Network can access suitable cover from the wider insurance market through their partnership with NIS – and that’s where this role really comes in!

You will set clear strategic priorities, identify market opportunities and oversee how insurance risks are placed and managed. Your work will ensure outsourced underwriting remains aligned with NFU Mutual’s risk appetite, technical standards, regulatory responsibilities and long-term objectives. You will also use portfolio insight to guide decisions, address gaps in cover and support delivery of growth and performance targets.

Working across Underwriting, Pricing, Product, Sales, Agency, Claims, Marketing and Propositions, you will build trusted relationships and influence decisions across a broad stakeholder group. You will oversee delegated authority, binder and outplacement arrangements, bring external market insight into the business and lead and develop a direct report. Some travel to broker partners will be required.

This role is aligned to our Tiddington Head Office, just outside Stratford Upon Avon – you will need to spend 20% of your time here, with up to 80% homeworking on offer. There may also be times you will have to visit external partners at their offices too, so some UK wide travel will be expected.

This role will be known internally as: Underwriting Segment Manager – NIS

About you

You are a strategic underwriting leader who sets clear direction, takes accountability and makes balanced decisions using evidence and commercial insight. You communicate complex issues clearly, build credibility quickly and influence senior stakeholders across organisational boundaries. With a strong customer focus and an innovative approach, you bring people together to solve problems, challenge established thinking and turn strategy into practical action.

Apply now
NFU Mutual

Underwriting Outplacement Manager

Stratford-upon-Avon
Hybrid
Competitive Salary + Annual bonus (up to 25% of salary)

So, to be considered for this role / to join NFU Mutual, you’ll need to bring:

  • Significant General Insurance experience across underwriting strategy, risk appetite and commercial lines products or markets

  • Proven responsibility for portfolio performance, profitable growth, risk selection, underwriting rules and risk acceptance criteria

  • Experience of delegated authority, binder, broker or outsourced underwriting governance

  • Experience of using data to make decisions and deliver results in a targeted environment

  • Experience of leading and developing line management or project teams

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

Level 5

  • Competitive Salary

  • Annual bonus (up to 25% of salary)

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme

  • A Family Friendly policy that helps you balance your work and family responsibilities

  • Private medical insurance + options to add family members

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Employee Volunteering - volunteer in the community for one day each year

  • Mentoring opportunities to help you grow your career

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts of 15% on a range of NFU Mutual insurance policies.

  • Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.

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