Internal Communications Business Partner

Internal Communications Business Partner

• Help shape internal communications strategies across NFU Mutual.


• Build effective partnerships with key senior stakeholders.


• Hybrid 80% homeworking available and 20% in Stratford-upon-Avon, or one of our Regional Office.

About the role

At NFU Mutual, we believe that clear, engaging communication is at the heart of every successful organisation. We're looking for a skilled Internal Communications Business Partner to join our dynamic team on a 9 month, fixed term contract basis and play a key role in supporting the delivery of our business objectives through strategic, impactful communication. As an Internal Communications Business Partner, you will work closely with senior leadership and middle management to provide strategic counsel, guidance, and support on internal communications for key business areas and change projects. In addition, you will work closely with, and line manage one Internal Communications Officer who you will work with very closely to support your dedicated business area.

You’ll coach and challenge senior stakeholders to improve the storytelling and content creation across the organisation, acting as the go-to subject matter expert for internal communications. Leading the planning, guidance and delivery of communications strategies that support key business objectives, ensuring that all messaging follows internal best practices and aligns with the company’s values.

You’ll oversee the creation and delivery of internal communications materials, working with both internal teams and third-party suppliers, ensuring content is impactful, on-brand, and meets high standards. You’ll write compelling content on complex topics, such as redundancies and significant business issues, to maximise engagement and clarity and create opportunities for open communication and feedback, ensuring that internal audiences are well-informed and motivated. You’ll stay ahead of emerging communication trends and issues to proactively address regional, departmental, and programme needs and support managers in ensuring the right messages reach the right people at the right time.

About you

You are a seasoned and versatile internal communications professional who has experience of working within a customer focussed environment, with a proven ability to design and implement change communication strategies that support business transformation. You are comfortable managing relationships with senior business stakeholders and your written and verbal communication skills are second to none. Whether it’s crafting compelling content for diverse audiences or advising senior leaders on best practices, you know how to shape messages that resonate and drive engagement. You have experience across a range of communication channels—from intranet and enterprise social media to traditional communication methods—and understand how to tailor your approach for each one to maximise impact. Line management experience is desirable.

To join our team, you must also have:

• Proven copywriting skills with a knack for creating content that engages, informs, and motivates.


• A collaborative mindset, influencing and challenging stakeholders comes naturally to you.


• Excellent problem-solving skills.


• The ability and confidence to work autonomously.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £52,000 depending on experience


• Annual bonus (up to 17.5% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

This will be on a pro-rata basis.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.