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NFU Mutual • Stratford-upon-Avon

Account Handler Finpro 19 Month FTC

Employment type:  Contract
Salary:  Up to £40,000 per annum
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Job Description

Account Handler Finpro 19 Month FTC


  • A Fantastic opportunity to work within a fast growing and established team

  • An opportunity to handle D&O, Cyber and PI policies, from SME up to large corporate accounts as well as supporting a large and growing Financial Lines portfolio

  • Hybrid working with 60% homeworking and 40% at our Head office in Stratford-upon-Avon

About the role

Join our specialist Financial Lines team on a 19 month fixed term contract and play a key role in helping customers protect what matters most. As an Account Handler, you'll be at the heart of our day-to-day operations, working closely with NFU Mutual Agents, Regional Sales teams and leading Financial Lines insurers to secure the right insurance solutions for a wide range of customers. This is a varied and rewarding role where you'll be involved in obtaining quotations, arranging new business, managing renewals and supporting claims administration. You'll use your technical expertise to guide Agents through complex insurance requirements, helping them understand available cover and providing solutions to meet their customers' needs. You'll be supported by experienced Financial Lines Product Managers and Consultants who will provide ongoing coaching, technical guidance and specialist expertise, helping you develop your knowledge and build a successful career within a highly respected team.

As NFU Mutual continues to grow and diversify, you'll have the opportunity to work with increasingly complex and high-value risks, including commercial, specialty and high-net-worth business that sits outside our traditional underwriting appetite. Working closely with both Head Office Underwriting and the wider Agency Network, you'll play an important role in securing placement solutions through the Composite and London Insurance Markets.

Our Wholesale Broking and Outplacement team work with the open market to find solutions that keep customers protected, all while ensuring they continue to receive the personal, trusted NFU Mutual customer service they value. Our unique and increasingly popular market proposition is one that’s growing in strategic importance, providing exciting career opportunities for ambitious Insurance Professionals.

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook.

About you

You’ll have recent experience in broking or underwriting, with a strong understanding of financial lines insurance and the confidence to assess and present risks. Knowledge of Cyber, Technology, Professional Indemnity and/or Directors & Officers insurance is essential, with Cyber and Technology expertise particularly advantageous. Customer-focused and commercially aware, you’ll be comfortable managing multiple priorities in a fast-paced environment while maintaining excellent attention to detail. Strong communication and relationship-building skills will help you deliver a high-quality service and work effectively with colleagues, clients and insurers.

You’ll also bring:


  • Knowledge of presenting risks to insurers and the wider market.

  • A strong understanding of commercial insurance products, policy covers and terminology.

  • A keen eye for detail and a proactive, self-motivated approach.

  • Experience using eTrade or portal systems (desirable).

  • Progress towards, or completion of, the Chartered Insurance Institute Diploma (Dip CII) would be advantageous.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:


  • Salary up to £40,000 depending on experience

  • Annual bonus (up to 10% of salary)

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme

  • A Family Friendly policy that helps you balance your work and family responsibilities

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Access to voluntary benefits, including health assessments, private medical insurance and dental insurance

  • Employee Volunteering - volunteer in the community for one day each year

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts of 15% on a range of NFU Mutual insurance policies.

  • Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.

Apply now

Company benefits

Pro-rata Minimum 25 days annual leave + bank holidays
Accrued annual leave – save up to 1 week of your holiday entitlement for future use
Additional voluntary pension contribution – including adding annual bonus contribution to pension before tax
Adoption leave – up to 52 weeks adoption leave
Annual bonus
Bike parking – at some sites
Buy or sell annual leave – Holiday Trading - buy or sell up to 5 days
Car allowance – subject to eligibility
Charity donation scheme – Pennies from Heaven
Cinema discounts
Coaching
Collaboration spaces
Company car – subject to eligibility
Compassionate leave
Cycle to work scheme
Dental coverage – Dental Insurance (voluntary benefit) & health cash plan
Eldercare services
Electric Car Salary Sacrifice – hybrid / electric. Subject to eligibility
Employee assistance programme
Employee discounts – shopping and insurance
Employee recognition scheme
Enhanced maternity leave – 20 weeks at full pay (after two years' service)
Enhanced paternity leave – 8 weeks paternity leave
Enhanced pension match/contribution – employer contribution up to 12%
Enhanced sick pay – max 26 weeks in any 12 month period according to length of service
Ergonomic workstations
Eye Care Support
Family health insurance – voluntary benefit
Financial advice – discounted financial advice
Gym membership – £20 gym subsidy (subject to eligibility)
Health assessment – voluntary benefit
Health cash plan
Health insurance – subject to eligibility
In house training
Income protection
Learning platform
Life assurance
Loyalty programme – `long service awards
Lunch and learns
Mental health first aiders
Mentoring
On-site barista – at some sites
On-site catering – at some sites
On-site shower – at some sites
Open to part-time employees
Private GP service – virtual GP
Referral bonus
Restaurant discounts – Restaurant Discount Card
Sabbaticals
Salary advance
Salary sacrifice
Secure on-site parking – depending on location. Also EV charge points at some sites
Shared parental leave – up to 37 weeks shared parental pay
Sports teams
Study support
Teambuilding days
Travel loan – Season Ticket Loan
Volunteer days – 1 day per year
Will writing – and Power of Attorney
Menopause support – as part of Medicash benefit

Working at NFU Mutual

Company employees:

c4600

Gender diversity (m:f):

49:51

Hiring in countries

United Kingdom

Office Locations

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