2 days/week at home

A little flex time – We’re happy to talk flexible working and how we can support your responsibilities beyond the workplace. We offer a range of options depending on your role, so please discuss this with your recruiter.

Apply now

Job Description

Mott MacDonald

Recruiter contact: Laura Kennedy

We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

Our values: Progress, Respect, Integrity, Drive, Excellence.

About the business unit

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

Overview of role

Come and work with our motivated and dynamic team to support Mott MacDonald’s global business travel programme. We are a small team of five subject matter experts.

We aspire to use our knowledge of the travel industry and understanding of Mott MacDonald’s requirements, to deliver best in class business travel services: prioritising health, safety and sustainability as core deliverables.

We work closely with internal stakeholders across all Mott MacDonald Regions, as well as our external partners and network (for example, Travel management companies & technology providers and our industry peers in the world of corporate travel management).

The role of Travel Specialist involves a variety of responsibilities and challenges and is never boring! A typical day might include attending meetings with suppliers to problem solve and plan improvements, writing user guidance documents or presenting top tips in user forums, listening to & responding to user feedback, discussing & evolving team processes or systems configuration and attending travel industry networking events.

Location of this role is flexible to any office within the UK:

Candidate Specification

  • Professional outlook, with effective customer service and interpersonal abilities.
  • Excellent attention to detail and organisational skills whilst managing a variety of projects and service ticket items.
  • Strong written and verbal communication skills - with the ability to adapt style to different audiences.
  • Excellent problem-solving skills and a tenacity to find and resolve root causes.
  • Adaptable and flexible team player - able to work collaboratively to support shared goals and objectives.
  • Proficiency in computer skills.
  • Good knowledge of business travel management processes. This may include: Travel management companies, Online booking tools, GDS systems, Airline and hotel sales practices and operations, Travel security and risk management, Travel data analytics.
  • Ability to understand technical explanations and solutions and translate these for non-technical people.
  • Good knowledge of Mott MacDonald governance and service management tools and processes. This may include: STEP, ServiceNow, Compass, Connect Business.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.


We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working

Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

  • Pension matched up to 7%
  • Life insurance
  • An annual professional institution subscription
  • Continuous development opportunities – because we want you to thrive
  • Agile/flexible working – because life isn’t 9-5
  • Enhanced parental leave; shared parental leave policies – for parents and care givers
  • Annual bonus scheme
  • Flexible benefits that suit you, including ability to buy/sell annual leave entitlement, cycle to work & interest free season ticket loans
  • Wellbeing support including access to an independent Employer Assistance Scheme, wellbeing champions and access to learning and support resources
  • Access to our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability and parents/carers communities
  • The opportunity to make a difference; learn more about our social outcomes

Apply now, or for more information about our application process, click here.

Company benefits

Open to part-time employees
Adoption leave – 26 weeks full pay
Open to part time work for some roles
Buddy scheme
Flexible working week
Enhanced sick pay
Dental coverage
Compassionate leave
Health assessment
Eye Care Support – Eyecare vouchers
Private GP service – Private Medical care for all UK staff
Season ticket loan
Theme park discounts
Religious celebration leave
Buy or sell annual leave
Accrued annual leave
Caregiver Leave
Enhanced maternity leave – 26 weeks
Enhanced paternity leave – 2 weeks
Shared parental leave – We match up to 24 weeks full pay
Pregnancy loss leave
Tax-free childcare
In office yoga classes
Cycle to work scheme
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Pension match/increase
Life insurance
Annual bonus
Income protection
Employee discounts
Professional subscriptions – We pay for your primary professional annual subscription
Lunch and learns
Employee assistance programme
L&D budget
Teambuilding days
More information needed
More information needed
More information needed
Work-life balance
More information needed
Role modelling
More information needed
More information needed

Working at Mott MacDonald

Company employees

18,000 worldwide

Gender diversity (male:female)


Office locations

UK Wide; London, Croydon, Birmingham, Derby, Altrincham, Manchester, Whitehaven, Newcastle, Middlesbrough, Durham, Bristol, Southampton, Reading, Cambridge, Peterborough, Brighton, Norwich, Glasgow, Edinburgh, Aberdeen, Inverness, Cardiff, Newport, Exeter, Leicester, Leeds, Skipton, York

Hiring Countries

United Kingdom

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