Taste The Future - Customer Service Internship (m/f/x)

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.

More about this role

As a Customer Service Intern at Mondelēz International, you will support the team in managing customer orders and ensuring a high level of service. You will work closely with Sales, Supply Chain, Logistics and Planning teams, gaining insight into how our products reach customers and consumers.

Your responsibilities:

• Support the Customer Service team with daily activities and customer orders,

• Cooperate with Sales, Supply Chain, Logistics and Planning teams to ensure smooth order fulfillment,

• Support the resolution of customer queries and order-related issues,

• Prepare reports and support data analysis,

• Contribute to process improvements and team projects.

What we’re looking for: