Taste The Future - Customer Service Internship (m/f/x)

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.

More about this role

As a Customer Service Intern at Mondelēz International, you will support the team in managing customer orders and ensuring a high level of service. You will work closely with Sales, Supply Chain, Logistics and Planning teams, gaining insight into how our products reach customers and consumers.

Your responsibilities:

• Support the Customer Service team with daily activities and customer orders,

• Cooperate with Sales, Supply Chain, Logistics and Planning teams to ensure smooth order fulfillment,

• Support the resolution of customer queries and order-related issues,

• Prepare reports and support data analysis,

• Contribute to process improvements and team projects.

What we’re looking for:

• University student or recent graduate, interested in Customer Service, Supply Chain or a related area,

• Good communication skills in English,

• Proficiency in Microsoft Office, especially Excel,

• SAP knowledge is a plus,

• Proactive attitude and willingness to learn,

• Ability to work effectively in an international and collaborative environment.

What we offer:

• A 4-month internship in a global FMCG company with well-known brands,

• Hands-on experience and the opportunity to work on real business topics,

• Collaboration with experienced professionals and international teams,

• Opportunities to develop your professional and analytical skills,

• A dynamic, inclusive and supportive working environment.

Please apply with your CV in English





Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Intern (Fixed Term)

Interns

Early Careers