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Mondelēz International • Sofia, Bulgaria | Bulgaria

Finance Business Process Governance

Employment type:  Full time
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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

The Finance Business Process Governance “Role” an enabler of Mondelēz International's ambition to achieve full transparency of end-to-end Finance processes. This role drives the creation of the foundational layer for process standardization and simplification, establishes the platform for automation and transformation, and enables outsourcing scope harmonization across the Finance function.

Operating with a strong coordination and project management mandate, this role works in close partnership with Finance subject matter experts to ensure delivery against defined outcomes and timelines. The role serves as the central orchestrator for process excellence within Finance, leveraging Celonis as the enterprise process documentation and mining platform to enable transparent process monitoring, adherence measurement, and sustainable enterprise value generation.

The Finance Business Process Governance “Role” ensures that Finance processes are documented in alignment with the MDLZ Business Process Architecture framework, documented at required level of granularity, and continuously optimized through data-driven insights

How you will contribute

You will:

Finance Business Process Architecture Design & Governance

  • Design and maintain the Finance Business Process Architecture in alignment with the overarching MDLZ Business Process Architecture framework and enterprise standards

  • Define and govern business process taxonomy, hierarchy, and naming conventions across all Finance process areas

  • Ensure process architecture reflects capabilities enabled through SAP S/4HANA implementation and other strategic Finance initiatives

  • Establish / Reinforce process ownership models, and decision rights to ensure sustainable process management

  • Partner with Finance subject matter experts and Enterprise Architecture teams to ensure cross-functional alignment and consistency

Process Documentation & Standardization

  • Lead the documentation of Finance Business Processes leveraging the capabilities of Celonis

  • Drive the transformation of Standard Operating Procedures (SOPs) as an inseparable component of the Finance Business Process Architecture

  • Ensure process documentation is maintained as a living asset, with clear version control, change management protocols, and stakeholder sign-off

  • Establish documentation standards, templates, and quality criteria to ensure consistency across all Finance process areas

  • Engage Finance process owners, Global Business Services (GBS), and regional teams to validate process accuracy and completeness

Process Mining & Adherence (via Celonis)

  • Support the establishment and implementation of process mining capabilities within Finance using Celonis as the core platform

  • Deploy process mining models across key Finance processes to enable transparent, real-time process monitoring

  • Define process adherence KPIs, conformance benchmarks, and deviation thresholds in partnership with Finance leadership

  • Develop actionable insights and recommendations from process mining data to drive continuous improvement and enterprise value generation

  • Collaborate with the Celonis Center of Excellence to ensure technical architecture supports process mining ambitions

  • Drive adoption of process mining insights across Finance stakeholders through training, communication, and change management

Enterprise Value Generation

  • Identify and quantify value opportunities through process mining insights, including cost reduction, cycle time improvement, and risk mitigation

  • Support build business cases for process optimization initiatives and track realized value against targets

  • Establish a value tracking framework to measure the impact of process governance and mining activities on Finance performance

Coordination, Project Management & Stakeholder Engagement

  • Serve as the coordination and project management hub for Finance process governance, ensuring Finance subject matter experts deliver against defined outcomes and timelines

  • Drive structured planning, milestone tracking, and cross-workstream dependency management

  • Act as the subject matter expert for process governance and process mining across the Finance function

  • Build and maintain strong relationships with Finance leadership, GBS, MDS, and external partners (e.g., Celonis)

  • Drive change management and adoption programs to embed process governance disciplines into daily operations

Key Deliverables

  • Fully designed Finance Business Process Architecture aligned to the MDLZ Business Process Architecture

  • Comprehensive Finance process documentation for all in-scope Finance processes

  • Transformed and integrated Standard Operating Procedures (SOPs) as part of the Finance Business Process Architecture

  • Operational process mining environment (Celonis) with defined models, dashboards, and adherence metrics for Finance

  • Established governance model with clear process ownership, review cadence, and escalation paths

  • Quarterly value realization reports demonstrating enterprise value generated through process governance and mining

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Education:

  • Bachelor’s degree in finance, Accounting, Business Administration, or related field.

Experience:

  • Minimum of 10+ experience in process management, process governance, or finance transformation roles within a multinational FMCG/CPG organization

  • Strong understanding of business process architecture design and documentation

  • Experience with business process management tools and techniques and knowledge of process mining platforms or equivalent

  • Experience enabling process standardization, simplification, and harmonization at scale

  • Demonstrated ability to build foundations for automation and optimization

Skills:

  • Excellent collaboration and communication skills

  • Strong analytical and problem-solving skills

  • Ability to work effectively with cross-functional teams

  • Proficiency in business process modelling tools and technologies (e.g., Celonis).

  • Knowledge of business process modelling notations.

  • Strong coordination and project management skills.

  • Ability to drive accountability across multiple workstreams and stakeholders

Key Competencies:

  • Strategic Thinking: Ability to develop and execute business process architecture strategy aligned with business objectives

  • Communication: Ability to communicate complex concepts to both technical and non-technical audiences and inspire actions

  • Collaboration: Ability to work effectively with cross-functional teams, both internal and external to the company

  • Problem Solving: Ability to identify and resolve process governance issues

  • Technical Proficiency: Strong understanding of business process modelling and related governance processes, as well as process mining tools and technologies

  • Coordination & Project Management – Ability to orchestrate delivery across multiple workstreams, holding SMEs accountable to outcomes and timelines

  • Results Orientation: Ability to drive process design and mining initiatives to achieve measurable results.

More about this role

Education / Certifications:

Bachelor’s degree in finance, Accounting, Business Administration, or related field.

Job specific requirements:

  • Minimum of 10+ experience in process management, process governance, or finance transformation roles within a multinational FMCG/CPG organization

  • Strong understanding of business process architecture design and documentation

  • Experience with business process management tools and techniques and knowledge of process mining platforms or equivalent

  • Experience enabling process standardization, simplification, and harmonization at scale

  • Demonstrated ability to build foundations for automation and optimization

Travel requirements: no travel required

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Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Project and Program Management

Business Capability

Apply now

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution
Family health insurance
Religious celebration leave
Equity packages
Share options
401K
Referral bonus
Further education support
Mentoring
Open to part time work for some roles
Critical Illness Insurance
On-site catering
Secure on-site parking
Bike parking

Working at Mondelēz International

Company employees:

4500

Gender diversity (m:f):

55:45

Hiring in countries

Austria

Belgium

Brazil

Bulgaria

Croatia

Czechia

Denmark

Finland

France

Georgia

Germany

Greece

Hungary

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