Guest Experience Host

Job Description

What you'll bring to the team

Guest Experience Host

Location: SEA LIFE Loch Lomond. Ben Lomond Way, Balloch, LOCH LOMOND, Stirlingshire, G83 8QL

Are you looking for a part-time, seasonal job that’s full of FUN in Loch Lomond? Fancy working where sharks and cheeky otters watch on as you go about your daily work?

Working out on the front-line within the attraction, welcoming, greeting, interacting with, and helping our guests at every opportunity, ensuring they get the absolute most from their visit.

You’ll play a pivotal role in educating and entertaining our guests of all ages; delivering informative talks and shows, promoting conservation messages and campaigns, engaging guests at our interactive rock pools and leading Behind the Scenes Tours. You will also deliver educational workshops for school groups but most of all provide outstanding customer service to all our guests.

This is a seasonal contract, offering a minimum of 5 hours per week. Our attraction is open daily, so flexibility is needed as shifts will include weekends and bank holidays.

Qualifications & Experience

• You'll have loads of experience working in a customer facing environment
• Friendly and hardworking with the confidence to speak to large groups of people
• Have excellent communication and presentation skills
• Fun, multifaceted, and friendly personality

Benefits

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.21/Hr.