First Aid & Incident Supervisor

Job Description

What you'll bring to the team

First Aid & Incident Supervisor

Location: Chessington World of Adventures, KT9 2NE

Hours: Full time fully flexible, any 5 days out of 7

Contract Type: Permanent, hourly paid, £13.58 per hour

We are recruiting for a First Aid & Incident Supervisor to join our ROAR-SOME Chessington World of Adventures First Aid Team!

The First Aid & Incident Manager will look after the day to day running of the First Aid Centre and the management of the onsite First Aid Team. You will ensure an efficient and quality delivery of first aid care to both guests and employees, in accordance with health & safety compliance and policies.

As the team manager you will lead, develop and upskill your team of First Aiders, working closely with our rostering team to ensure adequate department coverage for both the running of the first aid centre, incident response and mandatory training attendance. The team will look to you for guidance both structured and more informal coaching conversations, and you will ensure they are having regular one to one meetings, facilitate their objective reviews, celebrate success and manage employee relations as necessary.

The First Aid & Incident Manager is the key contact for the wider resort, and will act as the department duty manager, building and maintaining relationships with key stakeholders across the resort from all departments both internal and external contractors. You will also lead incident response as the duty manager of this function (on a rotational basis), remaining calm and measured in the event of an incident, and ensuring compliance with all health and safety legislation alongside internal Merlin policies.

Qualifications & Experience

• Level 3 First Aid at Work qualification is essential (3 day course)
• Extended First Response Qualification FREC 4 is essential
• Previous experience working in a First Aid or Emergency Response Management role is essential
• A full, clean UK driving licence is advantageous
• Due to the nature of this role, we will only be accepting applications from those candidates over the age of 18

Benefits

• Pay of £13.58 per hour
• 40% discount off LEGO® sets and products on the online LEGO Store!

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• “Enjoy the Ride” Merlin Annual Pass for yourself and five loved ones!
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent

• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.

Pay Range

From GBP £13.58/Hr.