VIP Host

What you'll bring to the team

Are you passionate about creating unforgettable experiences and delivering exceptional customer service? Join our VIP & Experiences team and play a key role in ensuring our guests enjoy a seamless and memorable visit from arrival through to departure.

What You'll Bring to the Team

• A passion for delivering outstanding customer service.
• Confidence engaging with guests and creating memorable experiences.
• Excellent communication and interpersonal skills.
• A proactive, motivated, and professional approach.
• The ability to perform in a fast-paced environment while maintaining high standards.
• Strong problem-solving skills and attention to detail.
• A team-focused mindset with the ability to work independently when required.
• A willingness to learn and develop extensive knowledge of Thorpe Park's rides, attractions, and experiences.

Qualifications & Experience

• Previous experience in a customer-facing role is desirable.
• Experience within hospitality, events, leisure, tourism, or attractions is advantageous.
• Strong relationship-building and communication skills.
• Ability to maintain exceptional standards of presentation and professionalism.
• Experience delivering high-quality guest experiences is preferred.

Benefits

• A competitive hourly rate
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
• 25% discount in our on-site retail shops and restaurants
• 40% discount on Lego
• Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
• Ongoing training and development opportunities

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £10.85/Hr.