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Merlin • Surrey-Chessington, KT9 2NE, UK

Training & Compliance Coordinator

Employment type:  Full time
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Job Description

What you'll bring to the team

Training and Compliance CoordinatorLocation: Chessington World of AdventuresHours: 40 hours a weekContract: Permanent

The Compliance Coordinator supports the Head of Contracts & Compliance in the effective administration, coordination, and continuous improvement of the Technical Services compliance function across the resort.

Key Responsibilities:

  • Maintain the Engineering Asset Management system, ensuring asset data, PPM schedules, qualifications, tooling records, and compliance documents stay accurate and up to date
  • Support statutory compliance administration and maintain records in line with governance and audit requirements.
  • Manage the Technical Services learning platform, including training content, completion tracking, and mandatory compliance requirements.
  • Maintain training matrices, qualification records, and competency trackers, following up with teams and managers on outstanding actions.
  • Support contractor governance through audits, spot checks, performance tracking, and escalation of compliance concerns where needed.
  • Assist with audits, documentation control, governance meetings, compliance communications, and wider day-to-day support for the Technical Compliance function.

Qualifications & Experience

  • Experience working within a fast-paced operational environment such as theme parks, hospitality, or similar industries is desirable.
  • An interest in developing a career within compliance, governance, safety, technical services, or contract management.
  • A willingness to learn and develop within a compliance and safety-focused role.
  • Experience supporting or enforcing safety standards, procedures, or operational rules within a workplace environment is desirable.
  • Strong organisational and administrative skills, with the ability to manage multiple tasks and maintain accurate records.
  • Good attention to detail and ability to work with data, compliance systems, trackers, and documentation.
  • Confident using Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
  • Experience using systems such as EAM platforms, LMS systems, or compliance tracking software would be advantageous but not essential.
  • Ability to communicate confidently with internal teams, managers, and external contractors.
  • Comfortable following up on actions, training compliance, and governance requirements with stakeholders across different departments.
  • Experience supporting audits, compliance processes, contractor governance, or administrative coordination is advantageous but not essential.
  • A proactive and organised approach, with the ability to prioritise workload effectively in a dynamic operational environment.

Benefits

  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Apply now

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

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