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Merlin

River Cruise Host

Salary:  £14 per hour
Location:  London, SE1 7PB, UK
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

London Eye River Cruise Host

Location: London

Fancy setting sail through the heart of London? Of course you do.

We’re looking for big voices, big energy and big personality to join the London Eye River Cruise team as a River Cruise Host.

This isn’t your average boat ride. We glide past Big Ben, Tower Bridge, the Globe and more! You’ll be the voice guiding guests through it all, turning 40 minutes into a journey packed with jaw-dropping views, proper London legends and a few cheeky one-liners (if that’s your thing).

You’ll deliver live commentary on board, no scripts, just stories. This is your chance to bring the city to life from the deck of one of the most iconic tours on the Thames.

What you'll be doing:

  • Grabbing the mic and giving guests a showstopping 40-minute tour packed with insights, humour and energy.

  • Adding your own twist and flair to the script; we want your personality.

  • Helping guests with questions and tips, from “Where’s the best pub?” to “Is that really St Paul’s?”.

  • Working alongside the River Cruise crew to keep things safe, slick and shipshape (your safety training will be provided).

  • Jumping in to help across the wider London Eye team when needed.

  • Occasionally supporting with upsells, training new crew and giving guests a day they won’t forget.

This is a fixed term contract. The London Eye is open daily so full availability is needed, including weekends, bank holidays and late finishes required during peak periods.

Qualifications & Experience

  • Due to the nature of this role we can only accept applications from candidates 18 and over
  • Someone who’s buzzing to talk to a live audience - no stage fright here.

  • Experience in entertainment, hospitality, tours, or events is a huge plus.

  • Clear communicator who knows how to read a crowd and tell a good story.

  • A team player who isn’t fazed by wind, rain, or the British summer.

  • A genuine love for London (and helping people fall in love with it too).

Benefits

  • We offer an hourly rate paid fortnightly

  • Monthly Bonus Scheme based on customer service targets

  • 25% discount in our retail shops and restaurants

  • 40% online LEGO discount

  • You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £14.04/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
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