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Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

Hiring in

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Office locations

Join Chessington World of Adventures as a permanent, full-time Ride Effects Engineer located in Surrey-Chessington. In this hands-on role, you will maintain, repair, and upgrade show control systems, networked audio, animatronics, and interactive technologies for world-class theme park attractions, including the new Minecraft-themed land, with a salary of £30,444 to £34,700 per year plus a discretionary bonus.

Requirements

  • NVQ Level 3, City & Guilds, BTEC, HNC, or equivalent in Electrical Engineering, Electronic Engineering, Mechatronics, or Engineering Maintenance is required.
  • Strong network knowledge and electrical fault-finding abilities are required.
  • Experience with Q-SYS (Audio) Level 1 (Level 2 ideal), Pharos show controllers, Alcorn McBride, and Medialon is preferred.
  • Good working mechanical appreciation is needed.

Skills & Responsibilities

  • Electrical & Network Systems: Use structured fault-finding techniques to maintain show control systems, TCP/IP networks, and electrical infrastructure.
  • Audio & Lighting Technologies: Support Q-SYS networked audio platforms and Pharos lighting control systems for immersive experiences.
  • Animatronics & Special Effects: Maintain animatronics, themed effects, and interactive guest technologies across established and new attractions.
  • Potential transition routes: People from AV technician, broadcast engineer, or industrial automation roles may bring relevant technical skills, alongside meeting mandatory electrical engineering qualifications.

Job description

What you'll bring to the team

At Chessington World of Adventures, we're constantly pushing the boundaries of technology, storytelling and guest immersion. As we continue to develop exciting new attractions, including our highly anticipated Minecraft-themed land and ride experience, we have new permanent openings for talented Ride Effects Engineers (AV Engineer) to join our Ride Effects AV Team.

Reporting to the Ride Effects AV Team Leader, you as a Ride Effects Engineer will play a vital role in maintaining and enhancing the technical systems that bring our attractions to life. From show control systems and networked audio to interactive technology, animatronics, special effects and digital guest experiences, the Ride Effects Engineers will help to create memorable moments for millions of guests every year.

We have exciting opportunities to work on both established attractions and emerging technologies, helping to support one of the UK's most well-known resort destinations.

Working within the Technical Services team, you the Ride Effects Engineer will support the maintenance, repair, inspection and continuous improvement of ride effects, themed experiences, show control systems, AV technology, animatronics and interactive guest experiences across the resort.

You'll also play a key role in supporting Chessington World of Adventures exciting new Minecraft attraction, helping to maintain the technology that powers immersive gameplay and interactive guest experiences. This will include supporting guest touchpoints, gamification systems, sensors, scoring platforms, media systems and network-connected technologies that form part of the attraction experience.

Using structured fault-finding techniques and a proactive approach to reliability, you'll support technical investigations, root-cause analysis, upgrades and improvement projects, helping to ensure our attractions remain safe, reliable and ready for our guests to enjoy.

This is not a typical maintenance engineering role, as a Ride Effects Engineer in this position, you'll be hands-on in a diverse array of systems and platforms, ranging from:

  • Show Control Systems
  • Q-SYS Networked Audio Platforms
  • Pharos Lighting Control Systems
  • Electrical Fault Finding & Diagnostics
  • Interactive Guest Technologies
  • Animatronics and Themed Effects
  • AV and Media Systems
  • RFID & Sensor Technologies
  • TCP/IP Networks & Connected Attraction Systems
  • Minecraft-themed Interactive Technologies
  • Lighting & Special Effects
  • Digital Guest Experience Platforms

From maintaining world-class attractions to supporting one of the most anticipated new developments in the UK theme park industry, you'll help shape the future of immersive entertainment at Chessington World of Adventures.

Qualifications & Experience

The ideal Ride Effects Engineer will possess the following;

  • NVQ Level 3, City & Guilds, BTEC, HNC or equivalent qualification in Electrical Engineering, Electronic Engineering, Mechatronics and / or Engineering Maintenance
  • Strong Network knowledge
  • Strong Electrical fault-finding abilities
  • QSYS (Audio) Level 1, ideally Level 2
  • Pharos show controllers (DMX lighting)
  • Alcorn McBride (show controllers)
  • Medialon (Seventh Sense show controller)
  • Good working Mechanical appreciation

We are looking for a strong team player with a can-do attitude, someone who is open to new learning opportunities.

Benefits

  • 28 days holiday (including bank holidays) with ability to buy more
  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • Discretionary Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

If you are interested in this opportunity and you would like to hear more, please click on the apply button now.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Pay Range

Compensation between GBP £30,444.00/Yr.-GBP £34,700.00/Yr.

Apply now
Merlin

Ride Effects Engineer

Chessington
GBP £30,444 - £34,700 / year + discretionary bonus

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