Retail Lead

Job Description

What you'll bring to the team

Retail Shift Lead 🐷✨

Peppa Pig Theme Park Dallas

Looking for a leadership role that’s more exciting than traditional retail?

Join our team and help lead daily operations in a fast-paced attraction environment where every day is different.

Qualifications & Experience

What You’ll Do

• Lead frontline retail team members during daily operations
• Support guest experience and resolve guest concerns
• Coach employees and provide real-time feedback
• Help manage busy guest areas and retail flow
• Maintain clean, organized, and stocked retail spaces
• Support merchandising and inventory tasks
• Serve as a floor leader and step in wherever needed
• Help maintain safety and operational standards

What We’re Looking For

✔ Leadership or supervisory experience preferred✔ Strong guest service and communication skills✔ Comfortable leading in fast-paced environments✔ Ability to coach and motivate teams✔ Reliable, punctual, and highly accountable✔ Comfortable making decisions under pressure✔ Flexible schedule including weekends and holidays

Great Backgrounds For This Role

• Retail leadership
• Attractions
• Hospitality
• Guest services
• Entertainment venues
• Food & beverage operations

Qualifications

• High School diploma or GED required
• Previous lead, key holder, or supervisory experience preferred
• Guest-facing/customer service experience required

Benefits

The Perks of the Magic ✨

• 🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• 🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• 🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• 🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 💰 401(k) Savings Plan: Build your future with our company-matched retirement program.
• 🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• 🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

Pay Range

USD $17.75/Hr.