Resource Administrator

What you'll bring to the team

Resource Administrator

Location: Thorpe Park, Chertsey, KT16 8PN

Hours: Full time, Monday to Friday - occasional weekend availability may be required.

Contract Type: Fixed Term Contract to 1st March 2027.

Here at the UK's Most Thrilling Theme Park we're gearing up for our 2027 season - and are recruiting for a Resource Administrator to join our team in helping us prepare for another year of thrills and unforgettable memories!

Our Resource Team are at the heart of creating the very best experience for our new and returning team members - whether that's supporting with recruitment events, helping to deliver our comprehensive induction process or responding to queries from our teams and across the business - you'll be helping to contribute to the success of the park during our peak hiring period!

What you'll be doing...

In this role, you will be supporting the Resource Associates and Resource Manager with recruitment focused administration - ensuring a seamless start for our team members into their roles at Thorpe Park.

• Assist the Resource Team with recruitment administration; including identifying resourcing requirements, raising requisitions and responding to employee enquiries - acting as a key point of contact for new hires during their onboarding process.
• Coordinate volume hiring events - continuously monitoring candidate availability and recruited numbers to support the wider Talent Acquisition team with up to date recruitment data and outcomes from recruitment events.
• Supporting with the creation and delivery of induction content and training sessions, ensuring that our new starters and returning employees have everything they need to start the new season with us.
• Coordinate and efficiently track on-site mandatory health and safety testing.
• Support the wider Resource Team with analysing feedback to help develop internal processes ready for the 2027 season.

Qualifications & Experience

• Previous experience working in an administrative or resource / recruitment coordination role is preferred - alongside experience of working in a fast-paced environment with an ability to manage conflicting priorities.
• Experience with maintaining precise, organised and accurate employee records and documentation.
• Familiarity with onboarding and training processes - and the ability to address onboarding and compliance challenges proactively, using analytical skills to provide solutions.
• Previous experience and a passion for delivering clear and engaging inductions and training sessions, tailored to the audience's needs.
• Successful applicants will be expected to show a willingness to support the business and operational needs by remaining adaptable and flexible to their responsibilities and shift requirements.
• We are looking for individuals with great interpersonal and relationship building skills - as you'll need to communicate effectively with the Planning and Operational teams, the People Hub and the Resource Team to deliver seamless resource management.

Benefits

• Pay £13.50 per hour.

• 40% discount off LEGO® sets and products on the online LEGO Store!

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!

• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)

• Staff discount codes for Merlin Annual Passes to gift to loved ones!

• Pro rata holiday allowance based on 28 days full time equivalent

• Private pension scheme

• Life assurance scheme

• Employee assistance programme

• Access to Perks at Work which 30,000+ national & local employee discounts

• Ongoing training & development

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.50/Hr.