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Merlin

LEGOLAND CA- Lifeguard Multi-Skill Host

Salary:  $20 per hour
Location:  Carlsbad, 92008, US
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

🌊☀️ Lifeguard Multi-Skill Host

Make Waves. Create Memories. Keep Guests Safe.

Ready to spend your days in the sun, helping families make unforgettable memories? At LEGOLAND California, our Lifeguard Multi-Skill Hosts do more than watch the water. They're safety heroes, guest experience champions, and all-around FUN experts who help create an awesome day for every guest! 🎢🛟🧱

If you're energetic, safety-focused, love working with people, and enjoy variety in your day, we'd love to meet you!

🎯 What You'll Do

As a Lifeguard Multi-Skill Host, you'll help keep our Water Park safe while supporting multiple areas across the Resort. No two days are the same!

🛟 Lifeguarding & Safety

  • Monitor attractions and pools to ensure guest safety at all times.
  • Respond quickly and confidently to emergencies and guest needs.
  • Perform lifeguarding responsibilities in accordance with IAM StarGuard standards.
  • Administer First Aid, CPR, and emergency care when required.
  • Conduct safety checks and maintain awareness of park conditions.
  • Follow all health, safety, DOSH, and Injury & Illness Prevention Program (IIPP) requirements.
  • Report safety concerns and help maintain a safe environment for guests and fellow Model Citizens.

😊 Guest Experience

  • Deliver awesome guest service while creating fun and memorable experiences.
  • Assist guests throughout the park with professionalism and enthusiasm.
  • Support shows, educational experiences, and LEGO® building activities.
  • Welcome guests, answer questions, and help create magical family moments.

🎟️ Admissions & Entry Operations

  • Welcome guests upon arrival and provide a fantastic first impression.
  • Scan tickets and memberships at park entrances.
  • Assist guests with admissions, memberships, and ticket-related questions.
  • Support accessibility needs for guests with wheelchairs, strollers, and other accommodations.
  • Perform bag inspections in accordance with Resort security procedures.

🛍️ Retail & Fast Track Operations

  • Operate point-of-sale systems and process transactions accurately.
  • Assist guests with merchandise purchases and membership opportunities.
  • Help maintain organized, well-stocked retail locations.
  • Support stock control and Loss Prevention procedures.
  • Deliver exceptional service while promoting Resort experiences.

🎢 Rides & Attractions

  • Learn and follow ride operating procedures and safety protocols.
  • Monitor attractions and guest flow.
  • Remain focused and alert in busy environments.
  • Support guests during ride delays or operational interruptions.
  • Use public-address systems to communicate clearly with guests.

Qualifications & Experience

What We're Looking For:

Required:

✅ Ability to obtain and maintain:

  • IAM StarGuard Lifeguard Certification
  • CPR/AED for the Professional Rescuer Certification

✅ Strong communication and guest service skills

✅ Ability to remain calm and act quickly in emergency situations

✅ Basic math and computer skills

✅ Ability to pass written and practical lifeguard skills assessments

Preferred

🌟 Previous lifeguard experience

🌟 Theme park, water park, or commercial aquatic experience

🌟 Guest service experience

🌟 Point-of-sale or cash handling experience

🎓 Education

  • High School Diploma, GED, or equivalent preferred
  • Equivalent combination of education and experience may be considered

💪 What It Takes

You'll be successful in this role if you:

🛟 Stay alert and safety-focused

😊 Love helping people

🎤 Feel comfortable speaking with guests one-on-one and in group settings

⚡ Work well in fast-paced environments

🎯 Can multitask while maintaining attention to detail

🤝 Demonstrate LEGO® and Merlin values through your words and actions

🌞 Working Environment

This role includes work in:

  • Outdoor and indoor environments
  • Water attractions and wet conditions
  • Hot, humid, and changing weather conditions
  • Busy, high-energy guest areas
  • Locations where food allergens may be present

📅 Scheduling Requirements

All newly hired Lifeguards must successfully complete a mandatory 5-day Lifeguard Certification Course.

Minimum availability requirements:

  • Candidates not currently attending school must be fully available at least 3 days per week, including 1 weekend day.
  • Candidates currently attending school must be fully available 1 full day and 1 partial day per week, with at least 1 of those days falling on a weekend day.

🕒 Flexible availability is required, including:

  • Weekdays
  • Weekends
  • Holidays
  • Evenings

Regular attendance is an essential function of this role.

🎉 Why You'll Love It Here

✔ Work in a fun, exciting theme park environment

✔ Gain valuable lifeguarding and guest service experience

✔ Meet people from around the world

✔ Build teamwork and leadership skills

✔ Help families create memories they'll never forget

Ready to jump in and make a splash? 🌊

Apply today and become a Lifeguard Frontline Host at LEGOLAND Water Park! 🧱☀️

Physical Demands G Roles

  • Standing: Constant 100%
  • Walking: Constant 100%
  • Sitting: None 0% (e.g., except during breaks)
  • Lifting/Carrying:
    • 0–10 lbs: Constant 80%
    • 10–25 lbs: Constant 80%
    • 25–50 lbs: Constant 50%
    • 50+ lbs: Occasionally team lift: 50% of the time
  • Pushing/Pulling: Frequent 80%(equipment used: [e.g., carts, product pallet jacks, machinery])
  • Reaching:
    • Below waist: Occasionally 20%
    • Waist to shoulder: Frequently 50%
    • Overhead: Occasionally 10%
  • Bending/Stooping: Frequently 100%
  • Twisting: Frequently 100%
  • Kneeling/Crouching: Frequently 90%
  • Climbing (stairs/ladders): Occasionally 50%
  • Manual Dexterity (hands/fingers): Typing, handling small objects, tools, handling cardboard-Frequently 100%
  • Vision Requirements: close vision, distance, color vision, depth perception-Frequently 100%

Benefits

Benefits of Merlin Entertainments

· Excellent health care options (medical, dental, and vision that encourage preventative care).

· Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.

· Merlin Magic Pass for friends and family to enjoy the parks & attractions

· Recognition Programs and Rewards

· 401(k) program with company match

· Tuition reimbursement programs

· Numerous learning and advancement opportunities

Pay Range

Compensation between USD $19.50/Hr.-USD $19.50/Hr.

Apply

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – Up to 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
Apply
  • Noise Exposure: Moderate-Frequently, Loud-Frequently 100%
  • Temperature Exposure: Indoor / Outdoor / Seasonal variations / Extreme conditions, anywhere from 25 degrees to 101 degrees. Frequently 100%
  • Work Environment: wet surfaces, heights, confined spaces, chemicals, working both indoors and outdoors Frequently 100%
  • Additional Requirements: N/A
  • Accommodation Statement:Reasonable accommodations will be made in accordance with applicable California law.
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