
Guest Experience Lead - SEA LIFE Kansas City
Job Description
What you'll bring to the team
Guest Experience Shift Lead - SEA LIFE Kansas City
π₯ What Youβll Do:
- Help support the Guest Experience team during daily operations
- Keep lines moving and guest energy positive
- Jump in to help guests and teammates whenever needed
- Learn leadership skills through coaching and hands-on experience
- Help train and motivate team members
- Support a fun, safe, and welcoming environment for families
- Work closely with supervisors and other attraction teams throughout the day
Qualifications & Experience
π― What Weβre Looking For:
- Are outgoing, positive, and confident talking to people
- Can stay calm in busy situations
- Enjoy helping and encouraging others
- Have experience in customer service, retail, food service, entertainment, or attractions
- Want to grow into leadership
- Available weekends + holidays (required)
β Previous leadership and training experience!
Benefits
π Benefits of Joining Merlin Entertainments! π
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘π Recognition Programs and Rewards: Celebrate your achievements and hard work!πΌ 401(k) Program: Save for the future with company matching contributions.π Tuition Reimbursement Programs: Get support for further education and career growth.π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay Range
USD $16.75/Hr.
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Working at Merlin

3 office days / week β HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time β varies by role
Company employees:
Gender diversity (m:f):
Hiring in countries