Guest Experience host

Job Description

What you'll bring to the team

We are looking for fun and enthusiastic Guest Experience Hosts to join our team at SEA LIFE in Great Yarmouth!

We have part-time, seasonal requirements ready for those looking to work front-line within the attraction.

You’ll be welcoming, greeting and interacting with our guests, ensuring that at every opportunity our guests get the absolute most from their visit.

You’ll ensure our extended lines are managed safely, always delivering that customer excellence guest experience and answering any questions our guests may have.

As part of the Guest Experience Team, you will need to keep displays and point of sale neat and fully stocked up ready for the attraction to open. Throughout the day you’ll be ensuring that all areas are clean, neat and tidy, adhering to the health, safety and security compliance

This is a seasonal position, contracted until 1st September 2026. Flexibility is essential as availability of work will vary throughout the season.

Qualifications & Experience

• Previous experience in customer service or a public-facing role would be nice, but it is not essential!

• Good communication skills with the ability to engage and interact with Guests.

• Ability to work efficiently both independently and as part of a team.

• Able to work in areas with loud noises and confined spaces.

• An enthusiastic people-person with a positive attitude and an ability to manage multiple tasks while maintaining attention to detail.

Benefits

Benefits

• 25% discount in our retail shops and restaurants and 40% off LEGO online

• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year

• Employee pricing up to 55% off cinema tickets

If you’re excited about SEA LIFE and want to be part of something truly special, we want to hear from you!

There will be a two-stage interview process, the first of which will be an assessment centre to be held late afternoon on a day in the week commencing 27th April 2026!

If you are interested in this opportunity and you would like to hear more, please click on the apply button now.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Pay Range

Competitive