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Merlin

Food & Beverage Supervisor

Salary:  $21 per hour
Location:  Toronto, Ontario, ON L4K 5W4, CA
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

LEGOLAND® Discovery Centre Toronto Starting at $21.50/hour | Full-Time | Flexible Availability Required

Lead the Fun. Serve the Smiles. Create Amazing Memories.

At LEGOLAND® Discovery Centre Toronto, we're all about imagination, creativity, and delivering unforgettable experiences to families every day. As part of Merlin Entertainments, our 31,000+ colleagues around the world help children and LEGO® fans build memories that last a lifetime.

Now we're looking for an energetic and people-focused Café Shift Supervisor to join our team and help bring the magic to life.

The ideal candidate has at least a 2-year food or server experience and will be available to work a flexible schedule that includes weekdays, weekends and holidays.

If you're a natural leader who loves working with people, thrives in a fast-paced environment, and isn't afraid to jump in and help wherever needed, this could be the opportunity for you.

What You'll Be Doing

As a Café Shift Supervisor, you'll lead a small team while helping ensure our café operations run smoothly and our guests receive exceptional service.

No two days are the same, but your responsibilities may include:

  • Leading, coaching, and motivating team members during shifts
  • Creating a welcoming, fun, and guest-focused environment
  • Supporting food and beverage operations throughout the day
  • Jumping in to assist during busy periods and peak guest times
  • Monitoring inventory levels and helping manage supplies
  • Ensuring food safety, cleanliness, and operational standards are maintained
  • Supporting attraction-wide operations as a Manager on Duty
  • Recognizing team successes and helping build a positive team culture
  • Delivering memorable experiences for every guest who visits

This is a hands-on leadership role where you'll be actively engaged on the floor, supporting both your team and our guests.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

What We're Looking For

We're looking for someone who brings enthusiasm, leadership, and a passion for guest service.

You may be a great fit if you have:

  • Leadership, supervisor, or shift lead experience
  • Strong communication and interpersonal skills
  • Experience in hospitality, retail, food service, attractions, entertainment, or customer-focused environments
  • The ability to multitask and stay organized in a fast-paced setting
  • A positive, team-oriented attitude
  • Flexibility to work evenings, weekends, holidays, and peak attraction periods

What We Can Teach. What You Need to Bring.

We can teach the café operations side.

What we're really looking for is someone with:

✅ Positive energy

✅ Confidence leading and supporting teams

✅ A guest-first mindset

✅ The ability to stay calm under pressure

✅ A passion for creating great experiences

Bonus Points If You Have

  • Café, food service, or food and beverage experience
  • Food Safety Certification
  • Experience leading teams in high-volume guest environments
  • Manager on Duty or operational leadership experience

Benefits

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

CAD $21.50/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
Apply

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