Food & Beverage Host

Job Description

What you'll bring to the team

Food & Beverage Host

Location: SEA LIFE Loch Lomond. Ben Lomond Way, Balloch, LOCH LOMOND, Stirlingshire, G83 8QL

Get ready to dive into an exciting new role at SEA LIFE Loch Lomond!

We are on the lookout for enthusiastic, friendly people to join our customer‑facing Food & Beverage team, based in our bustling coffee shop.

If you love creating great experiences, this could be the role for you. You’ll deliver outstanding guest service, take pride in presentation, and build strong product knowledge to ensure every visit is memorable.

Most importantly, you’ll help bring the magic to life—connecting with our guests and making sure they enjoy a fun, safe, and unforgettable experience while visiting SEA LIFE Loch Lomond.

In this role, you must be flexible to work a variety of shifts across a 7-day week; including weekends and bank holidays.

Qualifications & Experience

• Previous coffee shop experience desirable
• Clear and confident communication with guests and colleagues
• Willingness to learn and develop new skills
• Operate till systems accurately
• Upsell products to enhance the guest experience
• Manage stock rotation
• Maintain high standards of cleanliness within the department
• Complete daily and weekly cleaning and safety checklists
• Carry out opening and closing procedures in line with departmental operating plans

Benefits

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £12.81/Hr.