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Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

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Join Shrek's Adventure! London as an Entertainments (Costume Character) Trainer & Performer on a 30-hour part-time contract paying GBP £14.04/Hr. In this role, you will coach new cast members, lead engaging workshops, and bring iconic DreamWorks characters to life on stage.

Requirements

  • Previous experience in acting or performance (theatre, immersive attractions, or similar).
  • Must be between the height of 5ft 11in - 6ft 3in.
  • Must be 18+ years of age.
  • Strong character acting skills, script memorization, and adherence to strict timings.
  • Excellent communication, guest interaction, and physical stamina.
  • Knowledge of health and safety regulations.

Skills & Responsibilities

  • Character Acting: Deliver engaging swamp-tacular performances and embody costume characters like Shrek to create unforgettable guest experiences.
  • Coaching & Training: Train new cast members, lead workshops, and conduct pre-reviews to support cast development.
  • Show Standards: Maintain backstage and on-stage role modeling to ensure costumes, make-up, and professionalism are guest-ready.
  • Attraction Operations: Support safety procedures, Quebec 1 duties, and attraction operations smoothly.
  • Potential transition routes: People from theatrical, immersive entertainment, or guest-facing performance roles may bring strong acting and communication skills, alongside meeting height and performance requirements.

Job description

What you'll bring to the team

Entertainments (Costume Character) Trainer

Location: Shrek's Adventure! London

Contract: 30-hour contract, candidates must be available to work across all days of the week, including weekends and bank holidays, with shifts scheduled across 5 days.

Ready to help bring the magic of Far Far Away to life?

As our Entertainment Trainer & Performer, you'll coach and develop new cast members, lead fun workshops, support special events, and help keep our performances running smoothly. You'll also take to the stage as a buddy and an Actor/Costume Character such as Shrek, creating unforgettable adventures for our guests.

**Key Responsibilities;**As our Entertainment Trainer & Performer, you'll help keep the magic, mayhem, and laughter flowing throughout Shrek's Adventure! London by:

  • Championing guest magic by delivering and inspiring swamp-tacular performances that bring the world of Shrek and DreamWorks to life.
  • Training the next heroes of Far Far Away, coaching new cast members and helping them develop their performance, character, and improv skills.
  • Leading fun and engaging workshops, rehearsals, and briefings that keep our storytelling fresh and our standards high.
  • Supporting cast development, providing feedback, conducting pre-reviews, and helping fellow performers reach their happily-ever-after potential.
  • Being a role model backstage and on stage, ensuring costumes, make-up, professionalism, and show standards are always guest-ready.
  • Keeping the kingdom running smoothly, supporting attraction operations, show delivery, safety procedures, Quebec 1 duties, and responding confidently when adventure takes an unexpected turn.
  • Helping recruit new fairy-tale talent, supporting auditions, open days, and inductions for new starters.
  • Spreading the magic beyond the swamp, supporting fellow Performance teams across the South Bank attractions when needed.
  • Driving positivity and teamwork, creating an inclusive, supportive environment where every cast member can thrive.

At Shrek's Adventure! London full flexibility is required including weekends and bank holidays.

Qualifications & Experience

  • Previous experience in acting or performance (theatre, immersive attractions, or similar)
  • MUST be between the height of 5ft 11in - 6ft 3in
  • Due to the nature of this role we are only able to accept applications from candidates 18+
  • Strong character acting skills with confidence to perform in costume with the ability to memorize scripts and stick to strict timings.
  • Excellent communication and guest interaction skills.
  • Physical stamina for high-energy performances throughout the day.
  • Knowledge of health and safety regulations, with the ability to train and induct new team members on health and safety specific to the attraction.

Benefits

  • 40% discount off LEGO® sets and products on the online LEGO Store!
  • Merlin Magic Pass: a number of free entries to our global attractions for you, your family, and your friends!
  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
  • Staff discount codes for Merlin Annual Passes to gift to loved ones!
  • Private pension scheme
  • Life assurance scheme
  • Employee assistance programme
  • Access to Perks at Work which 30,000+ national & local employee discounts
  • Ongoing training & development

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £14.04/Hr.

Apply now
Merlin

Entertainments (Costume Character) Trainer

London
On-site
GBP £14.04/Hr.

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